GM Service Manual Online
For 1990-2009 cars only

Warranty Repairs -- Component Exchanges

In the interest of customer satisfaction, General Motors of Canada Limited may offer exchange service on some vehicle components. This service is intended to reduce the amount of time your vehicle is not available for use due to repairs. Components used in exchange are Service Replacement Parts which may be new, remanufactured, reconditioned or repaired, depending on the component involved.

All exchange components used meet GM/Saab standards and are warranted the same as new components. Examples of the types of components that might be serviced in this fashion include: engine and transmission assemblies, instrument cluster assemblies, radios, compact disc players, tape players, batteries and powertrain control modules.

Maintenance and Warranty Service Records

Retain receipts covering performance of regular maintenance. Receipts can be very important if a question arises as to whether a malfunction is caused by lack of maintenance or a defect in material or workmanship.

A "Maintenance Record" is provided in the maintenance schedule section of the owner manual for your convenience in recording services performed.

For your records, the servicing retailer should provide a copy of the warranty repair order listing all warranty repairs performed.

Warranty Repairs -- Recycled Materials

Both Environment Canada guidelines and GM support the capture, purification, and reuse of automotive air conditioning refrigerant gases and engine coolant.

As a result, any repairs GM may make to your vehicle may involve the installation of purified reclaimed refrigerant and coolant.

After-Manufacture "Rustproofing"

Your vehicle was designed and built to resist corrosion. Application of additional rust-inhibiting materials is neither necessary nor required under the Sheet Metal Coverage. Neither General Motors of Canada Limited nor Saab Automobile, A.B. makes any recommendation concerning the usefulness or value of such products. Application of after-manufacture rustproofing products may create an environment which reduces the corrosion resistance built into your vehicle. Some products may cause other problems such as the operation of vehicle components or affect the cosmetic appearance of the vehicle. Repairs to correct damage caused by such applications are not covered under your Saab New Vehicle Limited Warranty. Also damage may occur to the SRS system when rust proofing is applied inside the front doors.

Paint, Trim, and Appearance Items

Defects in paint, trim, upholstery, or other appearance items are normally corrected during new vehicle inspection or during pre-delivery inspection. If you find any paint or appearance concerns, advise your retailer as soon as possible. Deterioration due to use and exposure is not covered by the Saab New Vehicle Limited Warranty. The instructions in the Owner's Manual regarding the care of paint, trim, upholstery, glass, and other appearance items should be followed closely.

Chemical Paint Spotting

Some weather and atmospheric conditions can create a chemical fallout commonly known as "acid rain". These airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shape discolorations, and small irregular dark spots etched into the paint surfaces.

Although no defect in the factory applied paint causes this, General Motors of Canada Limited will repair, at no charge to the owner, the painted surfaces of new vehicles damaged by this fallout condition within 12 months or 20 000 kilometres, whichever comes first.

Warranty Distance Extensions

Prior to delivery, some kilometres are put on your vehicle during testing at the assembly plant, during shipping, and while at the retail facility. The retail facility records this odometer reading on the front page of this warranty booklet at delivery. For eligible vehicles, this odometer reading is added to the distance limits specified in the Saab New Vehicle Limited Warranty and the Emission Control Systems Warranty ensuring that you receive full benefit of their coverage.

Warranty distance extensions eligibility:

    • Applies only to new vehicles held exclusively in new vehicle inventory.
    • Does not apply to used vehicles, GM owned vehicles, retailer owned vehicles, or retailer demonstrator vehicles.
    • Does not apply to vehicles with more than 1 600 kilometres on the odometer even though the vehicle may never have been "registered" for license plates.

Warranty Service -- Canada

While any Saab retail facility handling your vehicle line will perform warranty service, we recommend that you return to the Saab retailer that sold you your vehicle because of their continued and personal interest in you. For your records, the servicing retailer will provide a copy of the warranty repair order, listing all warranty repairs performed.

Touring Owner Service -- Canada and United States

If you are touring or have changed your residence, visit any Saab retail facility handling your vehicle line in Canada or the United States for warranty service. For your records, the servicing retailer will provide a copy of the warranty repair order, listing all warranty repairs performed.

Should you require assistance when touring in the United States, please call the Saab Assistance Center: 1-800-955-9007.

Touring Owner Service -- Countries Other Than Canada or the United States

If you are touring in a foreign country and repairs are needed, it is suggested you make your vehicle available to a General Motors retailer, preferably a Saab retail facility.

For reimbursement consideration, you should provide your Saab retailer upon your return home with a statement of circumstances, the original repair order, proof of ownership and any "paid" receipt indicating the work performed and parts replaced. Please note that repairs made necessary by the use of improper or dirty fuels and lubricants are not covered under the warranty. See Owner's Manual for additional information on fuel requirements when operating in foreign countries.

Warranty Service -- Canadian Sold Vehicles Registered and Operated Outside Canada

This warranty applies to Saab vehicles registered in Canada and normally operated in Canada. If you have permanently relocated and established household residency in another country, GM may authorize the performance of repairs under the warranty authorized for vehicles generally sold by GM in that country. Contact an authorized GM retailer in your country for assistance. Saab warranty coverages may be void or subject to restrictions on Saab vehicles that have been imported/exported for resale.

Original Equipment Alterations

This warranty does not cover any damage or failure resulting from modification or alteration to the vehicle's original equipment as manufactured or assembled by Saab Automobile, A.B. except for retailer installed Regular Production Option (RPO) equipment such as a Delco® radio or trailering hitch package, etc.

Examples of the types of alterations that would not be covered include, but are not limited to, the installation of any GM or Saab non-RPO part or accessory, any non-GM or non-Saab part or accessory, any non-GM or non-Saab theft alarm, remote starting device or remote locking system, or the cutting, welding or disconnecting of the vehicle's original equipment parts and components.

Also, the warranty does not cover a rebuilt vehicle after it has suffered such extensive collision damage in an accident that it was written-off or deemed to be written-off, even if the rebuilt vehicle uses undamaged parts and components from the written-off vehicle.

Important: Retailer installed Saab parts and accessories not available as Regular Production Options may be covered under separate warranties. Please consult your Saab retailer for details.

Recreation Vehicle and Special Body or Equipment Alterations

Installations, or alterations to the original equipment vehicle (or chassis), as manufactured and assembled by Saab Automobile, A.B. are not covered by this warranty. The body company (assembler) is solely responsible for warranties on the body or equipment and any alterations to any of the parts, components, systems, or assemblies installed by Saab Automobile, A.B. Examples include, but are not limited to, special body installations or conversion (such as recreational vehicles), the installation of a non-GM or non-Saab part, cutting, welding, or the disconnecting of original equipment vehicle or chassis parts and components, extension of wheelbase, suspension and driveline modifications, and axle additions.

Pre-Delivery Service

Defects in or damage to the mechanical, electrical, sheet metal, paint, trim, and other components of your vehicle may occur at the factory or while it is being transported to the retail facility. Normally, any defect or damage occurring during assembly is detected and corrected at the factory during the inspection process. In addition, retailers are obligated to inspect each vehicle before delivery. They repair any uncorrected factory defects and any transit damage detected before the vehicle is delivered to you.

Any defects still present at the time the vehicle is delivered to you are covered by the warranty. If you find any such defects when you take delivery, please advise your Saab retailer without delay.

For further details concerning any repairs which the retail facility may have made prior to your taking delivery of your vehicle, please ask your Saab retailer.

Production Changes

General Motors of Canada Limited, Saab Automobile, A.B. and their retailers reserve the right to make changes in vehicles built and/or sold by them at any time without incurring any obligation to make the same or similar changes on vehicles previously built and/or sold by them.