CAMPAIGN: MALFUNCTION ALARM, LIGHTING, AND LOCK MODULE

SUBJECT: MULTIFUNCTION ALARM, LIGHTING & LOCK MODULE INOPERATIVE

YEAR: 1996

MODEL: EIGHTY-EIGHT, NINETY-EIGHT & AURORA

TO: ALL OLDSMOBILE RETAILERS

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the included copy of the letter that is being sent to owners, the owners are being instructed to contact OCAN (Oldsmobile Customer Assistance Network) if their retailer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

DEFECT INVOLVED

General Motors has decided that certain 1996 Oldsmobile Eighty Eight, Ninety Eight and Aurora models fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 114, "Theft Protection" and 208, "Occupant Crash Protection". These vehicles may have been assembled with a multifunction alarm lighting and locking (MALL) module that may contain a damaged capacitor. If the capacitor is damaged, the "Key In Ignition" warning chime and the "Driver's Seat Belt Unbuckled" warning chime and the indicator lamp may be inoperative. These functions are required by FMVSS 114 and 208. In addition, other chime reminder functions, interior lighting controls and power door locking functions are also affected.

To correct these conditions and in order to comply with FMVSS 114 and 208, retailers will inspect and, if required, replace the MALL module.

VEHICLES INVOLVED

Certain (not all) 1996 Oldsmobile Eighty Eight, Ninety Eight and Aurora vehicles within the breakpoints listed below:

PLANT VIN THROUGH & YEAR MODEL MODEL NAME CODE BEGINNING INCLUDING --------------------------------------------------------------------------- 1996 H EIGHTY EIGHT 4 T4800001 T4807365 1996 C NINETY EIGHT 4 T4300001 T4301344 1996 G AURORA 4 T4100001 T4103577

Not all vehicles within the above breakpoints are involved

NOTICE:

ONLY CERTAIN VEHICLES WITHIN THESE VIN RANGES ARE AFFECTED. VEHICLES WHICH OUR RECORDS INDICATE WERE REPAIRED WITH PART NUMBER 10287337 HAVE BEEN DELETED FROM THIS CAMPAIGN.

ALL VEHICLES LISTED ON THE RETAILER PRINTOUT WILL REQUIRE INSPECTION AND/OR CORRECTION. CAMPAIGN INVOLVEMENT, OR CAMPAIGN COMPLETION OF ANY VEHICLE(S) IN QUESTION, CAN BE VERIFIED BY UTILIZING VISS (VEHICLE INFORMATION SERVICE SYSTEM).

Involved vehicles have been identified by Vehicle Identification Number Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved retailers with the campaign bulletin. Owner name and address data furnished will enable retailers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any retailer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

PARTS INFORMATION

Approximately 40% of the anticipated required parts will be pre-shipped to retail facilities on the week of November 13, 1995. The parts will be charged to the retailer's open account.

To ensure that any additional parts your retail facility may require are obtained as soon as possible, order them from GMSPO (GM Service Parts Operations) on a C.I.O. order, with no special instruction code, but order on an advise code (2). All Goodwrench part system test retailers should order on a "VIP" order.

DESCRIPTION PART NUMBER QUANTITY/VEHICLE --------------------------------------------------------------------- MALL Module 10287337 1 (as required)

OWNER NOTIFICATION

Owners will be notified of this recall on their vehicles by Oldsmobile Division (see copy of the owner letter included with this bulletin).

RETAILER CAMPAIGN RESPONSIBILITY

This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified. Under Section 108 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a retailer to sell a new motor vehicle which the retailer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your retail facility may be subject to a civil penalty up to $1,000.00 for each such sale.

All unsold new vehicles in retailers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles. After campaign is completed, the vehicle may be released for sale/delivery.

Retailers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the retailer listing are to be contacted by the retailer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner's letter included in this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your retail facility for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle. Your cooperation in completing this campaign as soon as possible will be greatly appreciated.

SERVICE PROCEDURE

1. EIGHTY EIGHT & NINETY EIGHT ONLY: Remove right lower instrument panel insulator (see Figure 1)

AURORA ONLY: Remove left lower instrument panel insulator (see Figure 2), remove two (2) 7 mm screws and one (1) lamp assembly.

2. Remove the two (2) electrical connectors to the MALL module.

3. Remove MALL module from multi-use bracket by pressing down on center tab of mounting bracket and sliding module downward until mounting rails disengage.

0 If MALL module is part number 10276237 (printed on white label on module), proceed to step 4 and install a new module, part number 10287337.

0 If MALL module is part number 10287337 (printed on lavender label on module), proceed to step 4 and reinstall removed module.

4. Install MALL module to multi-use bracket by aligning rails on module with mounting bracket rails and sliding module upward into place until locking tab engages.

5. Reinstall electrical connectors, bulbs and lower instrument panel insulator.

6. Install a Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each label provides space to include the subject corporate campaign number and the Oldsmobile retailer identification (dealer) code of the retailer completing the campaign service. This information must be inserted with a ball point pen. Servicing retailers are to ensure that these numbers are recorded and the label is properly affixed on a clean, dry surface of the radiator core support in an area clearly visible when the hood is raised. This label is to be used in conjunction with a clear protective plastic cover which will also be provided to retailers when labels are ordered. Additional labels and covers are available at no charge to you in sheet stock of forty nine (49) per sheet from the following source:

VISPAC, INCORPORATED 35000 INDUSTRIAL ROAD LIVONIA, MICHIGAN 48150

Phone: 1-800-269-5100 (Monday - Friday 8:00 AM to 4:30 PM Eastern Standard Time)

Important: Refer to Item Number S-1015 when ordering GM Campaign Identification Labels.

WARRANTY CLAIM INFORMATION

NOTE: THE ONE TENTH HOUR (0.1 HR) ADMINISTRATION ALLOWANCE IS NOW INCLUDED IN THE LABOR HOURS TIME.

Submit claims using only one of the "V" labor operation(s) below for each vehicle:

TOTAL FAILURE LABOR LABOR OPERATION PARTS CODE OPERATION HOURS* ---------------------------------------------------------------------- Inspect Only - New MALL Module 0 96 V9755 0.3 Already Installed Replace MALL Module 1 96 V9756 0.3

*Administration Allowance: .1 hour for clerical administration is included in the time listed in the "Labor Hours" column.

Parts Allowance: The "Part Amount" should represent the retailer cost plus 40% allowance for handling.

Dear Oldsmobile Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR RECALL: General Motors has decided that certain 1996 Oldsmobile Eighty Eight, Ninety Eight and Aurora models fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 114, "Theft Protection" and 208, "Occupant Crash Protection". These vehicles may have been assembled with a multifunction alarm lighting and locking (MALL) module that may contain a damaged capacitor. If the capacitor is damaged, the "Key In Ignition" warning chime and the "Driver Seat Belt Unbuckled" warning chime and the indicator lamp may be inoperative. These functions are required by FMVSS 114 and 208. In addition, other chime reminder functions, interior lighting controls and power door locking functions are also affected.

WHAT WE WILL DO: To correct these conditions and in order to comply with FMVSS 114 and 208, retailers will inspect and, if required, replace the MALL module. This service will be performed for you at no charge.

WHAT YOU SHOULD DO: Please contact your Oldsmobile retailer immediately to arrange a service date. You may want to consult with you Oldsmobile retail service facility to determine if the service can be performed while you wait. The time required to replace your MALL module is less than thirty (30) minutes. Instructions have been sent to your retailer. It is estimated that parts will be available to your retailer on November 20, 1995.

Your Oldsmobile retailer is best equipped to obtain parts and provide service to promptly correct your vehicle. However. if you take your vehicle to your retailer on the agreed service date, and they do not remedy this condition then, or within five days, we suggest you call Oldsmobile Customer Assistance (1-800-442-6537). Deaf, hearing impaired, or speech impaired persons with telecommunication devices for the deaf (TDD/TTY) may contact Oldsmobile Customer Assistance at 1-800-TDD-OLDS (1-800-833-6537). They will assist you and the retailer in getting your vehicle corrected.

After contacting your retailer and Oldsmobile Customer Assistance, if you are still not satisfied that we have done our best to correct this condition without charge and within a reasonable time, you may write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, D.C. 20590 or call 800-424-9393 (Washington, D.C. residents call 366-0123).

COURTESY TRANSPORTATION: Should a delay in repairing your vehicle occur, to minimize your inconvenience, Oldsmobile retailers may offer various courtesy transportation options.

OWNER REPLY CARD: The enclosed owner reply card identifies your vehicle. Presentation of this card to your retailer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

We are sorry for this inconvenience; however, we took this action for your safety and continued satisfaction with our products.

OLDSMOBILE DIVISION General Motors Corporation

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.