CAMPAIGN:DAYTIME RUNNING LIGHTS

PRODUCT CAMPAIGNS 98056 OCTOBER, 1998

PRODUCT RECALL CAMPAIGN

FMVSS NON-COMPLIANCE CAMPAIGN

SUBJECT: 98056 - DAYTIME RUNNING LIGHTS

MODELS: 1998 GMC ENVOYS

THE HIGHWAY SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE CUSTOMER HAS TENDERED IT FOR REPAIR. A FAILURE TO REPAIR WITHIN SIXTY (60) DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.

IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE CUSTOMER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.

TO AVOID HAVING TO PROVIDE THESE BURDENSOME REMEDIES, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH CUSTOMER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHED COPY OF THE DIVISIONAL LETTER THAT IS BEING SENT TO CUSTOMERS, THE CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE APPROPRIATE CUSTOMER ASSISTANCE CENTER IF THEIR DEALER DOES NOT REMEDY THE CONDITION WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.

DEFECT INVOLVED

GENERAL MOTORS HAS DECIDED THAT CERTAIN 1998 GMC ENVOYS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT". FMVSS 108 REQUIRES THAT IF A DAYTIME RUNNING LIGHT IS USED WITH A CANDELA VALUE GREATER THAN 2,600, IT CANNOT BE LOCATED WITHIN 100 MM OF THE TURN SIGNAL UNLESS THE DAYTIME RUNNING LIGHT IS DEACTIVATED WHEN THE TURN SIGNAL OR HAZARD WARNING LAMP IS ACTIVATED. THESE GMC ENVOYS USE THE HIGH BEAM FOR THE DAYTIME RUNNING LIGHTS, WHICH HAS A CANDELA VALUE OVER 5,000. THE DAYTIME RUNNING LIGHTS ON THESE VEHICLES DO NOT DEACTIVATE WHEN THE TURN SIGNAL OR HAZARD WARNING FLASHER IS ACTIVATED. THE PROXIMITY OF THE HIGH BEAM DAYTIME RUNNING LIGHTS TO THE TURN SIGNAL MAY MASK THE ILLUMINATION OF THE TURN SIGNAL DURING BRIGHT DAYLIGHT CONDITIONS, MAKING IT DIFFICULT FOR THE DRIVERS OF ONCOMING VEHICLES TO SEE THE TURN SIGNAL, WHICH COULD CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING.

TO PREVENT THE POSSIBILITY OF THIS CONDITION FROM OCCURRING, DEALERS ARE TO INSTALL A NEW BODY CONTROL MODULE AND REPROGRAM THE VEHICLE WITH A NEW CALIBRATION THAT WILL TURN THE DAYTIME RUNNING LIGHTS OFF WHEN THE TURN SIGNAL OR HAZARD WARNING FLASHER IS ACTIVATED.

VEHICLES INVOLVED

INVOLVED ARE CERTAIN 1998 GMC ENVOYS BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:

YEAR DIVISION MODEL PLANT CODE FROM THROUGH 1998 GMC ENVOY MORAINE "2" W2950001 W2953525

IMPORTANT: DEALERS SHOULD CONFIRM VEHICLE ELIGIBILITY THROUGH VISS (VEHICLE INFORMATION SERVICE SYSTEM) OR SERVICENET PRIOR TO BEGINNING CAMPAIGN REPAIRS. NOT ALL VEHICLES WITHIN THE ABOVE BREAKPOINTS MAY BE INVOLVED.

INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER. COMPUTER LISTINGS CONTAINING THE COMPLETE VEHICLE IDENTIFICATION NUMBER, CUSTOMER NAME AND ADDRESS DATA HAVE BEEN PREPARED, AND ARE BEING FURNISHED TO INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. THE CUSTOMER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH CUSTOMERS INVOLVED IN THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.

THESE DEALER LISTINGS MAY CONTAIN CUSTOMER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN.

PARTS INFORMATION

IMPORTANT: AN INITIAL SUPPLY OF BODY CONTROL MODULE ASSEMBLIES, EQUIVALENT TO 40% OF INVOLVED VEHICLES, WILL BE PRE-SHIPPED TO INVOLVED DEALERS OF RECORD. THIS PRE-SHIPMENT WILL OCCUR THE WEEK OF OCTOBER 5, 1998. PRE-SHIPPED PARTS WILL BE CHARGED TO DEALER'S OPEN PARTS ACCOUNT.

ADDITIONAL PARTS, IF REQUIRED, ARE TO BE OBTAINED FROM GENERAL MOTORS SERVICE PARTS OPERATIONS (GMSPO). PLEASE REFER TO YOUR "INVOLVED VEHICLES LISTING" PRIOR TO ORDERING REQUIREMENTS. NORMAL ORDERS SHOULD BE PLACED ON A DRO = DAILY REPLENISHMENT ORDER. AN EMERGENCY REQUIREMENT SHOULD BE ORDERED ON A CSO = CUSTOMER SPECIAL ORDER.

PART NUMBER DESCRIPTION QUANTITY/ VEHICLE

9370767 BODY CONTROL MODULE ASSY. 1

CUSTOMER NOTIFICATION

CUSTOMERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY GENERAL MOTORS (SEE COPY OF TYPICAL CUSTOMER LETTER INCLUDED WITH THIS BULLETIN - ACTUAL DIVISIONAL LETTER MAY VARY SLIGHTLY).

DEALER CAMPAIGN RESPONSIBILITY

ALL UNSOLD NEW VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE CUSTOMERS TAKE POSSESSION OF THESE VEHICLES.

DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO CUSTOMERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

CUSTOMERS WHO HAVE RECENTLY PURCHASED VEHICLES SOLD FROM YOUR VEHICLE INVENTORY, AND FOR WHICH THERE IS NO CUSTOMER INFORMATION INDICATED ON THE DEALER LISTING, ARE TO BE CONTACTED BY THE DEALER. ARRANGEMENTS ARE TO BE MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING TO SUCH CUSTOMERS A COPY OF THE APPROPRIATE DIVISIONAL CUSTOMER LETTER ACCOMPANYING THIS BULLETIN. CAMPAIGN FOLLOW-UP CARDS SHOULD NOT BE USED FOR THIS PURPOSE, SINCE THE CUSTOMER MAY NOT AS YET HAVE RECEIVED THE NOTIFICATION LETTER.

IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.

THIS BULLETIN IS NOTICE TO YOU THAT THE NEW MOTOR VEHICLES INCLUDED IN THIS CAMPAIGN MAY NOT COMPLY WITH THE STANDARD IDENTIFIED ABOVE. UNDER 41 U.S.C. SECTION 30112 OF THE HIGHWAY SAFETY ACT AS AMENDED, IT IS ILLEGAL FOR A DEALER TO SELL A NEW MOTOR VEHICLE WHICH THE DEALER KNOWS DOES NOT COMPLY WITH AN APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARD. AS A CONSEQUENCE, IF YOU SELL ANY OF THESE MOTOR VEHICLES WITHOUT FIRST PERFORMING THE CAMPAIGN CORRECTION, YOUR DEALERSHIP MAY BE SUBJECT TO A CIVIL PENALTY UP TO $1,100 FOR EACH SUCH SALE.

SERVICE PROCEDURE

BODY CONTROL MODULE REPLACEMENT

1. REMOVE THE FLOOR CONSOLE FOLLOWING THE PROCEDURES IN THE SERVICE MANUAL UNDER SECTION, INSTRUMENT PANEL, GAUGES, AND CONSOLE.

2. REMOVE THE LEFT AND CENTER INSTRUMENT PANEL SOUND INSULATOR (HUSH PANEL) FROM THE VEHICLE.

3. DISCONNECT THE ELECTRICAL CONNECTORS FROM THE BODY CONTROL MODULE.

IMPORTANT: THE IGNITION SWITCH SHOULD BE IN THE OFF POSITION WHEN DISCONNECTING THE CONNECTORS TO THE BCM. ALWAYS DISCONNECT THE BROWN BCM CONNECTOR FIRST.

4. BEND THE 2 SNAP RETAINERS BACK SLIGHTLY AND PULL THE BODY CONTROL MODULE FROM THE BRACKET (FIGURE 1).

5. REMOVE THE BODY CONTROL MODULE FROM THE BRACKET AT AN ANGLE.

6. INSTALL THE NEW BODY CONTROL MODULE TO THE BRACKET AT AN ANGLE UNDER THE WIDE HOOK RETAINER, WITH THE LABEL FACING AWAY FROM THE BRACKET.

7. APPLY PRESSURE ON THE LEFT SIDE OF THE BODY CONTROL MODULE IN ORDER TO MOVE THE MODULE TOWARD THE MOUNTING BRACKET BASE AND SNAP INTO PLACE (FIGURE 1).

8. ENSURE THAT BOTH SNAP RETAINERS ARE FULLY SEATED AND HOLDING THE MODULE.

9. CONNECT THE ELECTRICAL CONNECTORS TO THE BODY CONTROL MODULE.

IMPORTANT: THE IGNITION SWITCH SHOULD BE IN THE OFF POSITION WHEN CONNECTING THE CONNECTORS TO THE BCM. ALWAYS CONNECT THE BROWN BCM CONNECTOR LAST.

10. INSTALL THE CENTER AND LEFT INSTRUMENT PANEL SOUND INSULATORS AND THE FLOOR CONSOLE.

FIGURE 1

CALIBRATION INFORMATION

FLASH CALIBRATIONS (1998 TECHLINE CD 20)

CALIBRATION P/N USAGE 09369912 LIGHTING CALIBRATION 16256090 ACCESSORY POWER CALIBRATION 16256084 EVO CALIBRATION 09351995 REMINDER WARNING CALIBRATION 16256088 SECURITY CALIBRATION

IMPORTANT: DO NOT ATTEMPT TO ORDER THE CALIBRATION FROM GMSPO. THE CALIBRATION IS PROGRAMMED INTO THE VEHICLES BCM VIA A TECHLINE TOOL.

USE A TECHLINE TERMINAL OR SCAN TOOL TO PERFORM THE LEARN PROCEDURE AND PROGRAM THE BODY CONTROL MODULE WITH CALIBRATION NUMBER 09369912.

1. TO ENSURE BODY CONTROL MODULE PROGRAMMING / RPO CONFIGURATION, CONFIRM THAT THE FOLLOWING CONDITIONS EXIST IN ORDER TO PREPARE FOR BCM PROGRAMMING:

THE BATTERY IS FULLY CHARGED THE IGNITION SWITCH IS IN THE RUN POSITION THE DATA LINK CONNECTOR (DLC) IS ACCESSIBLE

2. REFER TO THE LATEST TECHLINE TERMINAL AND EQUIPMENT USER'S INSTRUCTIONS.

3. CLEAR THE DIAGNOSTIC TROUBLE CODES (DTCS) AFTER THE PROGRAMMING IS COMPLETE.

4. INSTALL THE GM CAMPAIGN IDENTIFICATION LABEL.

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL". EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.

EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN BY THE CUSTOMER FOR PERIODIC SERVICING. WHEN INSTALLING THE CAMPAIGN IDENTIFICATION LABEL, BE SURE TO PULL THE TAB TO ALLOW ADHESION OF THE CLEAR PROTECTIVE COVERING. ADDITIONAL CAMPAIGN IDENTIFICATION LABELS CAN BE OBTAINED FROM VISPAC INCORPORATED BY CALLING 1-800-269- 5100 (MONDAY-FRIDAY, 8:00 A.M. TO 4:30 P.M. EST). ASK FOR ITEM NUMBER S-1015 WHEN ORDERING.

APPLY THE "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.

CLAIM INFORMATION

SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW:

PART FAILED PARTS LABOR LABOR NET REPAIR PERFORMED COUNT PART NO. ALLOW CC-FC OP * HOURS ITEM

INSTALL AND REPROGRAM NEW BODY CONTROL MODULE 1 --- ** MA-96 V0251 1.2

* FOR CAMPAIGN ADMINISTRATIVE ALLOWANCE, ADD 0.1 HOURS TO THE "LABOR HOURS".

** THE "PARTS ALLOWANCE" SHOULD BE THE SUM TOTAL OF THE CURRENT GMSPO DEALER NET PRICE PLUS 40% FOR THE BODY CONTROL MODULE ASSEMBLY NEEDED TO COMPLETE THE REPAIR.

REFER TO THE GENERAL MOTORS CORPORATION CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.

FIGURES: 1

GM BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THESE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE TOOLS, EQUIPMENT, SAFETY INSTRUCTIONS, AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE YOUR DEALER/RETAILER FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

G98056-S

(SAMPLE OF NOTIFICATION USED)

OCTOBER, 1998

DEAR GMC ENVOY CUSTOMER:

THIS NOTICE IS SENT TO YOU IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT.

REASON FOR THIS RECALL: GENERAL MOTORS HAS DECIDED THAT CERTAIN 1998 GMC ENVOYS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT". FMVSS 108 REQUIRES THAT IF A DAYTIME RUNNING LIGHT IS USED WITH A CANDELA VALUE GREATER THAN 2,600, IT CANNOT BE LOCATED WITHIN 100 MM OF THE TURN SIGNAL UNLESS THE DAYTIME RUNNING LIGHT IS DEACTIVATED WHEN THE TURN SIGNAL OR HAZARD WARNING LAMP IS ACTIVATED. THESE GMC ENVOYS USE THE HIGH BEAM FOR THE DAYTIME RUNNING LIGHTS, WHICH HAS A CANDELA VALUE OVER 5,000. THE DAYTIME RUNNING LIGHTS ON THESE VEHICLES DO NOT DEACTIVATE WHEN THE TURN SIGNAL OR HAZARD WARNING FLASHER IS ACTIVATED. THE PROXIMITY OF THE HIGH BEAM DAYTIME RUNNING LIGHTS TO THE TURN SIGNAL MAY MASK THE ILLUMINATION OF THE TURN SIGNAL DURING BRIGHT DAYLIGHT CONDITIONS, MAKING IT DIFFICULT FOR THE DRIVERS OF ONCOMING VEHICLES TO SEE THE TURN SIGNAL, WHICH COULD CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING.

WHAT WILL BE DONE: TO PREVENT THE POSSIBILITY OF THIS CONDITION FROM OCCURRING, YOUR GMC DEALER WILL INSTALL A NEW BODY CONTROL MODULE AND REPROGRAM THE VEHICLE WITH A NEW CALIBRATION THAT WILL TURN THE DAYTIME RUNNING LIGHTS OFF WHEN THE TURN SIGNAL OR HAZARD WARNING FLASHER IS ACTIVATED. THIS SERVICE WILL BE PERFORMED FOR YOU AT NO CHARGE.

HOW LONG WILL THE REPAIR TAKE? THE LENGTH OF TIME REQUIRED TO PERFORM THIS SERVICE CORRECTION IS APPROXIMATELY 1 HOUR. ADDITIONAL TIME MAY BE REQUIRED TO SCHEDULE AND PROCESS YOUR VEHICLE. IF YOUR DEALER HAS A LARGE NUMBER OF VEHICLES AWAITING SERVICE, THIS ADDITIONAL TIME MAY BE SIGNIFICANT. PLEASE ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH ADDITIONAL TIME WILL BE NEEDED.

CONTACTING YOUR DEALER: PLEASE CONTACT YOUR GMC DEALER AS SOON AS POSSIBLE TO ARRANGE A SERVICE DATE. PARTS ARE AVAILABLE AND INSTRUCTIONS FOR MAKING THIS CORRECTION HAVE BEEN SENT TO YOUR DEALER. PLEASE ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH TIME WILL BE NEEDED TO SCHEDULE, PROCESS AND REPAIR YOUR VEHICLE. YOUR GMC DEALER IS BEST EQUIPPED TO OBTAIN PARTS AND PROVIDE SERVICES TO CORRECT YOUR VEHICLE AS PROMPTLY AS POSSIBLE. SHOULD YOUR DEALER BE UNABLE TO SCHEDULE A SERVICE DATE WITHIN A REASONABLE TIME, YOU SHOULD CONTACT THE GMC CUSTOMER ASSISTANCE CENTER AT 1-800-462-8782. THE DEAF, HEARING IMPAIRED, OR SPEECH IMPAIRED SHOULD CALL 1-800-462-8583 (UTILIZES TELECOMMUNICATION DEVICES FOR THE DEAF/TEXT TELEPHONES, TDD/TTY).

IF, AFTER CONTACTING THE GMC CUSTOMER ASSISTANCE CENTER, YOU ARE STILL NOT SATISFIED THAT WE HAVE DONE OUR BEST TO REMEDY THIS CONDITION WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY WISH TO WRITE THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, 400 SEVENTH STREET SW, WASHINGTON, DC 20590 OR CALL 1- 800-424-9393 (WASHINGTON, DC RESIDENTS USE 202-366-0123).

CUSTOMER REPLY CARD: THE ENCLOSED CUSTOMER REPLY CARD IDENTIFIES YOUR VEHICLE. PRESENTATION OF THIS CARD TO YOUR DEALER WILL ASSIST IN MAKING THE NECESSARY CORRECTION IN THE SHORTEST POSSIBLE TIME. IF YOU NO LONGER OWN THIS VEHICLE, PLEASE LET US KNOW BY COMPLETING THE POSTAGE PAID REPLY CARD AND RETURNING IT TO US.

WE ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR SAFETY AND CONTINUED SATISFACTION WITH OUR PRODUCTS.

PONTIAC-GMC DIVISION GENERAL MOTORS CORPORATION

ENCLOSURE

COPYRIGHT 1998 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.