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Radio Clock Intermittently Resets - keywords ground power start um7 up wire

Subject:Radio Clock Intermittently Resets

Models:2007-2008 Chevrolet Silverado
2008 Chevrolet Express
2007-2008 GMC Sierra
2008 GMC Savanna
with RPO UM7



The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern:

Some customers may comment of the radio clock resetting to 12:00 on the UM7 radio. This concern may be very intermittent and difficult to duplicate.

Recommendation/Instructions:

If the integrity of the radio's power and ground are verified, then engineering is working on updated software to correct this concern and no further repairs should be attempted.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.