Step | Action | Value(s) | Yes | No |
|---|---|---|---|---|
Schematic Reference: Body Rear End Schematics | ||||
1 | Did you perform the Body Rear End Diagnostic System Check? | -- | Go to Step 2 | |
2 | Verify the fault is present. Does the system operate normally? | -- | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
3 |
Does the message turn on and off with each command? | -- | Go to Step 4 | Go to Step 11 |
4 |
Does the scan tool display switch inactive? | -- | Go to Step 10 | Go to Step 5 |
5 |
Does the scan tool display switch inactive? | -- | Go to Step 9 | Go to Step 6 |
6 | Test the Cargo door jamb switch signal circuit for a short to ground. Refer to Circuit Testing and Testing for Short to Ground in wiring systems. Did you find and correct the condition? | -- | Go to Step 12 | Go to Step 7 |
7 | Inspect for poor connections at the cargo door / liftgate, RH and LH, and liftglass ajar switch(s) and cargo door contactor(s). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in wiring systems. Did you find and correct the condition? | -- | Go to Step 12 | Go to Step 8 |
8 | Inspect for poor connections at the harness connector of the body control module (BCM). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in wiring systems. Did you find and correct the condition? | -- | Go to Step 12 | Go to Step 10 |
9 | Replace the door ajar switch. Refer to Liftgate Latch Replacement or Door Latch Replacement Did you complete the replacement? | -- | Go to Step 12 | -- |
10 | Replace the BCM. Refer to Body Control Module Replacement Did you complete the replacement? | -- | Go to Step 12 | -- |
11 | Replace the instrument panel cluster. Refer to Instrument Cluster Replacement in instrument panel, gauges and console. Did you complete the replacement? | -- | Go to Step 12 | -- |
12 | Operate the system in order to verify the repair. Did you correct the condition? | -- | System OK | Go to Step 3 |
