Diagnostic Instructions
| • | Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure. |
| • | Review Strategy Based Diagnosis for an overview of the diagnostic approach. |
| • | Diagnostic Procedure Instructions provides an overview of each diagnostic category. |
Diagnostic Fault Information
Circuit | Short to Ground | Open/High Resistance | Short to Voltage | Signal Performance |
|---|---|---|---|---|
Keypad Supply Voltage | B2476 00 | B2476 00 | B2476 00 | -- |
Keypad Green LED Signal | 1 | 1 | 2 | -- |
Keypad Red LED Signal | 1 | 1 | 2 | -- |
Keypad Signal | 3 | 3 | -- | B2482 00 |
Inside Rearview Mirror Ground | -- | 1 | -- | -- |
1. OnStar® LED Inoperative 2. LED Illuminated At All Times 3. OnStar® Buttons Inoperative | ||||
Circuit/System Description
The OnStar® button assembly consists of 3 buttons, Call/Answer, OnStar® Call Center, and OnStar® Emergency. The communication interface module (CIM) supplies the OnStar® button assembly with 10 volts via the keypad supply voltage circuit. Each of the buttons, when pressed, completes the circuit across a resistor allowing a specific voltage to be returned to the CIM over the keypad signal circuit. Depending upon the voltage range returned, the CIM is able to identify which button has been activated.
Reference Information
Schematic Reference
Connector End View Reference
Description and Operation
OnStar Description and Operation
Electrical Information Reference
Scan Tool Reference
Control Module References for scan tool information
Circuit/System Verification
Important: Contact the OnStar® Call Center first before pressing the emergency button in order to notify them of the test.
Ignition ON, press the OnStar® Call buttons one at the time. Verify that all of the OnStar® buttons operate normally.
| ⇒ | If some OnStar® buttons are inoperative but not all, replace the inside rearview mirror. |
| ⇒ | If none of the OnStar® buttons operate, refer to circuit/system testing. |
Circuit/System Testing
- Ignition OFF, disconnect the harness connector at the inside rearview mirror.
- Test for less than 10 Ω between the mirror ground circuit terminal 8 and ground.
- Ignition ON, test for less than 1 V between the keypad signal circuit terminal 11 and ground.
- Ignition OFF, test for 600 K - 800 K Ω between the keypad signal circuit terminal 11 and ground.
- Ignition ON, test for 9.5-10.5 V between the keypad supply voltage circuit terminal 12 and ground.
- If all circuits test normal, test or replace the button assembly.
| ⇒ | If greater than the specified range, test the ground circuit for an open/high resistance. |
| ⇒ | If greater than the specified range, test the keypad signal circuit for a short to voltage. If the circuit tests normal, replace the CIM. |
| ⇒ | If less than the specified range, test the keypad signal circuit for a short to ground. If the circuit tests normal, replace the CIM. |
| ⇒ | If greater than the specified range, test the ground circuit for an open/high resistance. If the circuit tests normal, replace the CIM. |
| ⇒ | If less than the specified range, test the supply voltage circuit for a short to ground or open/high resistance. If the circuit tests normal, replace the CIM. |
| ⇒ | If greater than the specified range, test the supply voltage circuit for a short to voltage. If the circuit tests normal, replace the CIM. |
Component Testing
- Ignition OFF, disconnect the harness connector at the inside rearview mirror.
- Test for infinite resistance between the keypad supply voltage terminal 12 and the keypad signal terminal 11.
- Test for 1.4 K - 1.6 K Ω between the keypad supply voltage terminal 12 and the keypad signal terminal 11 while pressing the black phone button.
- Test for 2.7 K - 3.3 K Ω between the keypad supply voltage terminal 12 and the keypad signal terminal 11 while pressing the blue On-Star® button.
- Test for 12.5 K - 13.5 K Ω between the keypad supply voltage terminal 12 and the keypad signal terminal 11 while pressing the red emergency button.
| ⇒ | If less than the specified range, replace the inside rearview mirror. |
| ⇒ | If not within the specified range, replace the inside rearview mirror. |
| ⇒ | If not within the specified range, replace the inside rearview mirror. |
| ⇒ | If not within the specified range, replace the inside rearview mirror. |
Repair Instructions
Perform the Diagnostic Repair Verification after completing the diagnostic procedure.
| • | Control Module References for CIM replacement, setup, and programming |
