Front Shock Absorber Crack/Breakage After Extreme Rough Road Driving or from High Road Impacts (Replace Shock Absorber)
| Subject: | Front Shock Absorber Crack/Breakage After Extreme Rough Road Driving or from High Road Impacts (Replace Shock Absorber) |
| Models: | 1990-2002 Chevrolet C-Series (H Model) Conventional Medium Duty Models |
| 1997-2002 Chevrolet T-Series (F Model) Medium Duty Tilt Cab Models |
| 1992-2002 Chevrolet B7 Chassis Models |
| 2003-2007 Chevrolet Kodiak C4500-C8500 Series Models |
| 2004-2007 Chevrolet T-Series (F Model) Medium Duty Tilt Cab Models |
| 1990-2002 GMC C-Series (H Model) Conventional Medium Duty Models |
| 1997-2002 GMC T-Series (F Model) Medium Duty Tilt Cab Models |
| 1992-2002 GMC B7 Chassis Models |
| 2003-2007 GMC TopKick C4500-C8500 Series Models |
| 2004-2007 GMC T-Series (F Model) Medium Duty Tilt Cab Models |
| 2004-2007 Isuzu FTR, FVR, FXR Commercial Models |
| 2005-2007 Isuzu HTR, HVR, HXR Commercial Models |
Condition
Upon routine inspection, the customer may comment that the front shock absorber(s) is cracked or is broken. This condition primarily occurs when the vehicle has been driven over very rough road surfaces or from high road impacts.
Cause
The shock absorber is the suspension travel limiter. On some applications, there may be sufficient rebound to extend the shock absorber to the end of its travel at such a rate that the shock cracks/breaks.
Correction
Inspect both front shock absorbers for evidence of cracking or breakage. Replace the affected shock absorber(s) with a new more robust shock absorber, P/N 19152843. Refer to the Shock Absorber Replacement procedure in SI.
Parts Information
Part Number | Description |
|---|---|
19152843 | Absorber Kit, Frt Shock |
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation | Description | Labor Time |
|---|---|---|
E3800 | Shock Absorber, Front-Right - Replace | Use Published Labor Operation Time |
E3801 | Shock Absorber, Front-Left - Replace | |
E3807 | Shock Absorber, Front-Both - Replace |
