Did you perform the Diagnostic System Check for the door systems?

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Go to Step 2

Go to Diagnostic System Check - Door Systems

1. Connect a scan tool.
2. Turn the ignition ON, with the engine Off.
3. Read the current personalization setting for the automatic door lock mode. Refer to Vehicle Personalization/Customization for a description of mode functions.

Is the personalization setting correct?

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Go to Step 3

Go to Vehicle Personalization/Customization in Entertainment

Verify that the fault is present.

Does the system operate normally?

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Go to Testing for Intermittent Conditions and Poor Connections

Go to Step 4

Verify that the power door locks operate correctly.

Do the power door locks operate correctly?

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Go to Step 5

Go to Symptoms

1. Close all the doors.
2. Use the scan tool in order to retrieve the status of the door ajar inputs.

Do all doors indicate inactive (door closed)?

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Go to Step 8

Go to Step 6

Test the door ajar input circuits to the BCM for a short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the condition?

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Go to Step 9

Go to Step 7

Replace the defective door ajar switch. Refer to one of the following procedures:

Did you complete the repair?

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Go to Step 9

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1. Replace the body control module. Refer to Body Control Module Replacement in Body Control System.
2. Perform the set-up procedure for the body control module. Refer to Body Control Module (BCM) Programming/RPO Configuration in Body Control System.

Did you complete the repair?

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Go to Step 9

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Operate the system in order to verify the repair.

Did you correct the condition?

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System OK

Go to Step 2