CAMPAIGN: HYDRAULIC BRAKE FLUID- ASSEMBLED AT OSHAWA

THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO ADEQUATELY REPAIR WITHIN 60 DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME. IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE, OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.

IN ORDER TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH OWNER AND TO REPAIR HIS VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHED COPY OF THE LETTER WHICH IS BEING SENT TO OWNERS, THE OWNER IS BEING INSTRUCTED TO CONTACT THE NEAREST CHEVROLET ZONE OFFICE IF HIS DEALER DOES NOT REMEDY THE CONDITION WITHIN 5 DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, HE IS INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.

CONDITION INVOLVED

GENERAL MOTORS HAS DETERMINED THAT CERTAIN 1981 C10-20 SERIES CHEVROLET LIGHT DUTY TRUCKS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTORS VEHICLE SAFETY STANDARD FMVSS 116 "HYDRAULIC BRAKE FLUID." THE INVOLVED VEHICLES WERE SHIPPED WITH HYDRAULIC BRAKE FLUID WHICH DOES NOT MEET THE BRAKE FLUID BOILING POINT REQUIREMENT OF THE STANDARD.

AS A RESULT, IF A VEHICLE IS SUBJECTED TO SEVERE BRAKING OR OTHER CONDITIONS THAT RESULT IN HIGH BRAKE FLUID TEMPERATURES, BRAKING EFFICIENCY MAY BE REDUCED WHICH CAN CAUSE AN INCREASE OF NORMAL STOPPING DISTANCT.

WHEN THE BRAKES ARE APPLIED, ANY BOILING OF THE FLUID WILL BE APPARENT TO THE DRIVER BY AN INCREASE IN PEDAL TRAVEL, OR A SPONGY FEELING BRAKE PEDAL. IF THESE WARNINGS ARE NOT HEEDED, A VEHICLE CRASH CAN OCCUR UNDER CONDITIONS WHERE MINIMUM STOPPING DISTANCE IS REQUIRED.

TO PREVENT THIS CONDITION FROM OCCURRING, THE VEHICLES INVOLVED MUST HAVE THE SUSPECT HYDRAULIC BRAKE FLUID BLED FROM THE BRAKE SYSTEM AND REPLACED WITH GM DELCO SUPREME NO. 11, OR EQUIVALENT.

VEHICLES INVOLVED

INVOLVED ARE (14) 1981 C 10-20 SERIES LIGHT DUTY TRUCKS WHICH HAVE BEEN IDENTIFIED BELOW:

B1190909 B1190954 B1190951 B1190968 B1190955 B1190992 B1190991 B1191102 B1190995 B1191164 B1191057 B1191325 B1191265 B1190892

INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER COMPUTER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER, OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO THE INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW UP WITH OWNERS INVOLVED IN THIS CAMPAIGN.

THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING FOR THE FOLLOW UP NECESSARY TO COMPLETE THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN WAS NOT SHIPPED ANY INVOLVED VEHICLES.

OWNER NOTIFICATION

OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY CHEVROLET MOTOR DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS BULLETIN).

DEALER CAMPAIGN RESPONSIBILITY

THIS RECALL CAMPAIGN IS TO BE PERFORMED AT NO CHARGE TO OWNERS ON ALL AFFECTED VEHICLES REGARDLESS OF TIME, MILEAGE, OR OWNERSHIP. DEALERS ARE TO INSPECT AND CORRECT ALL AFFECTED VEHICLES IN NEW AND USED VHEICLE STOCK PRIOR TO THEIR SALE.

WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU SHOULD TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE.

THIS BULLETIN IS NOTICE TO YOU THAT THE NEW MOTOR VEHICLES INCLUDED IN THIS CAMPAIGN MAY NOT COMPLY WITH THE STANDARD IDENTIFIED ABOVE. UNDER SECTION 108 OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, IT IS ILLEGAL FOR A DEALER TO SELL A NEW MOTOR VEHICLE WHICH THE DEALER KNOWS DOES NOT COMPLY WITH AN APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARD. AS A CONSEQUENCE, IF YOU SELL ANY OF THESE MOTOR VEHICLES WITHOUT FIRST PERFORMING THE CAMPAIGN CORRECTION, YOUR DEALERSHIP MAY BE SUBJECT TO A CIVIL PENALTY UP TO $1,000 FOR EACH SUCH SALE.

SERVICE PROCEDURE

1. REMOVE ALL CONTAMINATED FLUID FROM THE MASTER CYLINDER RESERVIOR AND REPLACE WITH NEW SUPREME 11 FLUID OR EQUIVALENT.

2. USING EITHER MANUAL OR PRESSURE BLEEDING, AS DESCRIBED IN 1981 SERVICE MANUAL SECTION 5 PAGES 10 AND 11, REMOVE ONE-HALF (1/2) PINT OF BRAKE FLUID FROM EACH WHEEL.

BE CERTAIN TO MAINTAIN THE MASTER CYLINDER FLUID LEVEL TO ELIMINATE POSSIBLE AIR ENTRY

DISCARD ALL REMOVED FLUID.

3. INSTALL "CAMPAIGN IDENTIFICAITON LABEL" ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN.

PARTS INFORMATION

G.M. DELCO SUPREME NO. 11 OR EQUIVALENT.

CLAIM INFORMATION

SUBMIT A PRODUCT CLAIM WITH THE INFORMATION INDICATED BELOW:

FAILURE LABOR LABOR *OTHER **NET CODE OPERATION HOURS HOURS AMOUNT

00 V1080 .5 .1 8.19

DESCRIPTION: DRAIN AND FLUSH BRAKE FLUID. REFILL WITH APPROPRIATE FLUID PER PROCEDURE.

* CAMPAIGN ADMINISTRATIVE ALLOWANCE

* DEALERS WILL BE CREDITED $8.19 FOR THE BRAKE FLUID REQUIRED FOR MAKING THIS REPAIR. THIS INCLUDES THE NORMAL 30% DEALER ALLOWANCE.

DEALERS WILL AUTOMATICALLY RECEIVE THE CORRECT PARTS AND LABOR ALLOWANCE BASED ON THE LABOR OPERATION PERFORMED.

REFER TO THE CHEVROLET CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE MODIFIED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL". EACH LABEL PROVIDES A SPACE TO INCLUDE HTE FIVE DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALLPOINT PEN.

EACH "CAMAPAIGN IDENTIFICAITON LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.

APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN DRY SURFACE.

ADMINISTRATIVE PROCEDURE

REFER TO THE CURRENT CHEVROLET SERVICE POLICIES AND PROCEDURES MANUAL AND CLAIMS PROCESSING MANUAL FOR CAMPAIGN HANDLING AND ADMINISTRATIVE PROCEDURES.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.