INFORMATION ANNOUNCING THE NEW CORPORATE BULLETIN
THIS BULLETIN IS BEING REVISED TO INFORM "GM OF CANADA" AND "NAES" DEALERS THAT THEY ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN
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"GM OF CANADA" AND "NAES" DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN.
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REVISED: 08/23/94
THIS BULLETIN IS BEING REVISED TO ADD INFORMATION ON HOW TO FILE AND HOW TO FIND GM SERVICE BULLETINS, AND TO PROVIDE EXPANDED INFORMATION ON THE BULLETIN NUMBERING SYSTEM. PLEASE DISCARD BULLETIN 330105 (GROUP REFERENCE 0 - GENERAL INFORMATION).
THIS BULLETIN WAS PREVIOUSLY PUBLISHED UNDER THE FOLLOWING DIVISIONAL BULLETIN NUMBERS; PLEASE DISCARD THESE PREVIOUS PUBLICATIONS: CHEVROLET 93-281-0A PONTIAC 93-0-3 OLDSMOBILE 93-T-86 BUICK 93-0-7 GMC TRUCK 94-0A-2
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SUBJECT: INFORMATION ON USING GENERAL MOTORS SERVICE BULLETINS
MODELS: 1995 AND PRIOR YEARS, PASSENGER CARS AND TRUCKS
TABLE OF CONTENTS _________________
SECTION PAGE
FORMAT ................................. 1 HOW TO FILE GM SERVICE BULLETINS ........ 1 HOW TO FIND A GM SERVICE BULLETIN ....... ? GM SERVICE BULLETIN NUMBER STRUCTURE .... ? AUTHOR CODES FOR GM SERVICE BULLETINS ... ? TAB TITLES FOR GM SERVICE BULLETINS ..... ? VISUAL IDENTIFICATION OF BULLETIN TYPES . ? BULLETIN INDEX ......................... ? BULLETIN BINDERS ........................ ?
FORMAT
IN SEPTEMBER, 1993 A NEW SERVICE BULLETIN FORMAT WAS INTRODUCED. THIS GM SERVICE BULLETIN FORMAT REPLACED THE INDIVIDUAL FORMATS PREVIOUSLY USED BY BUICK, CADILLAC, CHEVROLET, GM OF CANADA, GMC TRUCK, OLDSMOBILE AND PONTIAC FOR THE FOLLOWING TYPES OF SERVICE BULLETINS:
- TECHNICAL - INFORMATION - SERVICE MANUAL UPDATE - EXCHANGE PROGRAM - SPECIAL POLICY - WARRANTY ADMINISTRATION
DIVISIONS AFFECTED BY EACH BULLETIN ARE EASILY IDENTIFIABLE BY LOOKING AT THE DIVISIONAL LOGO LINE NEAR THE TOP OF THE BULLETIN. YOU WILL RECEIVE ONLY THOSE BULLETINS THAT APPLY TO YOUR DEALERSHIP.
FOR U.S. DEALERS, INITIAL MAILING QUANTITIES WERE ESTABLISHED BASED ON THE HIGHEST QUANTITY THE DEALERSHIP AND ITS TECHNICIANS WERE PREVIOUSLY RECEIVING FROM ANY DIVISION. THE **MINIMUM** QUANTITY PROVIDED TO ANY DEALERSHIP IS 3.
WHEN YOU RECEIVE SERVICE BULLETINS, PLEASE VERIFY THE CONTENTS AND QUANTITIES AGAINST THE PACKING LIST SHOWN ON THE MAILING LABEL. PLEASE REPORT ANY DISCREPANCIES DIRECTLY TO XPRESS1 AT 1-800-783-3034 WITHIN 5 BUSINESS DAYS.
TO CHANGE THE QUANTITY OF SERVICE BULLETINS YOU RECEIVE, PLEASE CALL XPRESS1 AT 1-800-783-3034.
HOW TO FILE GM SERVICE BULLETINS
GM SERVICE BULLETINS SHOULD BE FILED IN GM SERVICE BULLETIN BINDERS. EACH BULLETIN HAS A SECTION NAME AND NUMBER (BEGINNING JUNE, 1994) PRINTED AT THE TOP RIGHT CORNER. THIS SECTION NAME WILL MATCH ONE OF THE TABS IN THE BINDER. WE RECOMMEND THAT SERVICE BULLETINS BE FILED BEHIND THE TAB THAT MATCHES THE FILE NAME TITLE SHOWN ON THE BULLETIN, AND THEN IN NUMERICAL ORDER WITHIN THAT GROUP.
**NOTE:** BECAUSE NOT EVERY DEALERSHIP WILL RECEIVE EVERY BULLETIN, ---- THERE MAY BE GAPS BETWEEN BULLETIN NUMBERS. YOU MUST USE THE GM SERVICE BULLETIN INDEX TO CHECK FOR MISSING BULLETINS. (SEE INDEX SECTION BELOW.)
IN ORDER TO OBTAIN THE GREATEST BENEFIT FROM THE GM SERVICE BULLETINS, **STOP FILING BY MODEL YEAR.** WHEN VEHICLES ARE BROUGHT IN FOR SERVICE, IF THERE IS A BULLETIN THAT CAN HELP TO RESOLVE THE CONDITION, IT WILL BE FOUND IN THE CORRESPONDING FILE SECTION, REGARDLESS OF MODEL YEAR. THE INDEX, WHICH MATCHES THE RECOMMENDED FILING METHOD, WILL HELP THE TECHNICIAN LOCATE A SPECIFIC BULLETIN. (SEE "HOW TO FIND A BULLETIN.")
USING ONE SET OF DIVIDER TABS, AND THE SELF-ADHESIVE SECTION LABELS, YOUR SERVICE BULLETIN LIBRARY CAN BE EXPANDED TO MORE THAN ONE BINDER AS NEEDED. FOR EXAMPLE, ONE BINDER MIGHT CONTAIN SECTIONS 0 (GENERAL INFORMATION) THROUGH 6 (ENGINE), AND THE NEXT WOULD CONTAIN THE REMAINING SECTIONS. IN THIS MANNER, YOUR COMPREHENSIVE SERVICE BULLETIN LIBRARY WILL GROW TO ENCOMPASS ALL IN-WARRANTY VEHICLES SERVICED BY YOUR DEALERSHIP.
HOW TO FIND A GM SERVICE BULLETIN
1. USE THE LATEST CUMULATIVE INDEX AND ONE OR TWO MONTHLY INDEXES AS NECESSARY. (SEE INDEX SECTION BELOW. FOR OLDER VEHICLES, REMEMBER TO CHECK PRIOR YEARS' CUMULATIVE INDEXES AS WELL.)
2. DECIDE WHICH SECTION NAME IN THE INDEX IS MOST LIKELY TO CONTAIN BULLETINS CONCERNING THE CONDITION YOU ARE ATTEMPTING TO CORRECT.
3. SCAN THE BULLETIN LISTINGS IN THAT SECTION OF THE INDEX FOR THE MODEL YEAR, SUBJECT, DIVISION AND PLATFORM.
4. WHEN YOU HAVE SELECTED A LIKELY BULLETIN FROM THE INDEX, FIND THE BULLETIN IN THAT SECTION OF THE BINDER ACCORDING TO ITS NUMBER.
NOTE: DEPENDING ON THE CONDITION, YOU MAY WANT TO SCAN BULLETIN LISTINGS UNDER MORE THAN ONE SECTION OF THE INDEX.
PLEASE REMEMBER THAT THESE BULLETINS ARE ALSO PROVIDED TO YOU IN THE MONTHLY CD ROM UPDATES FOR YOUR TECHLINE EQUIPMENT. ALSO, THE DCS TECHNICAL INFORMATION OPTION PROVIDES AN ADDITIONAL METHOD FOR ACCESSING BULLETINS ELECTRONICALLY. DCS TECHNICAL INFORMATION WILL CONTAIN THE MOST RECENT BULLETINS THAT HAVE NOT YET BEEN RECEIVED AT DEALERSHIPS IN EITHER PAPER OR CD ROM FORMAT. THESE ELECTRONIC FORMATS PROVIDE FAST, EASY ACCESS TO THE SPECIFIC BULLETIN A TECHNICIAN IS SEEKING. PAPER BULLETINS CONTINUE TO PROVIDE EASY ACCESS AND VALUABLE BACK-UP, PARTICULARLY WITH REGARD TO ILLUSTRATIONS.
GM SERVICE BULLETIN NUMBER STRUCTURE
SAMPLE NUMBER: 33-01-05
NOTE: BEGINNING WITH THIS BULLETIN, ALL GM SERVICE BULLETIN NUMBERS WILL CONTAIN DASHES TO MAKE IT EASIER TO IDENTIFY THE BULLETIN CATEGORY NUMBERS.
3 3-01-05 | | | | | CALENDAR YEAR WHEN ORIGINALLY WRITTEN (93)-->| | | | | | | AUTHOR CODE (SEE LIST BELOW) ------------->| | | | | BULLETIN CATEGORY (SEE CHART BELOW) ------->| | | SEQUENCE NUMBER, WITHIN GROUP, FROM | THIS AUTHORING ORGANIZATION ------------->|
IF A SERVICE BULLETIN IS REVISED FOR ANY REASON, ITS NUMBER WILL REMAIN THE SAME AND A LETTER WILL BE ADDED AT THE END TO IDENTIFY THE REVISION STATUS (EXAMPLE: 33-01-05A). IN ADDITION, A REVISION STATEMENT AT THE BEGINNING OF THE BULLETIN WILL EXPLAIN THE CHANGES MADE AND IDENTIFY THE BULLETIN THAT IS TO BE DISCARDED WHEN THE REVISED BULLETIN IS FILED.
AUTHOR CODES FOR GM SERVICE BULLETINS
AUTHOR AUTHORING ORGANIZATION CODE ______ ___________________________________________________________ 0 BUICK 1 CADILLAC, OR SERVICE TECHNOLOGY GROUP 2 CHEVROLET 3 MID-SIZE CAR DIVISION, CADILLAC/LUXURY CAR DIVISION, LANSING AUTOMOTIVE DIVISION 4 DELCO ELECTRONICS - REMANUFACTURING OPERATIONS 5 DELCO ELECTRONICS - INSTRUMENTATION AND DISPLAY, OR GM OF CANADA 6 NORTH AMERICAN TRUCK PLATFORMS, OR GMC TRUCK 7 GM POWERTRAIN, OR OLDSMOBILE 8 PONTIAC, OR SATURN 9 TIRE AND WHEEL GROUP, OR GM SERVICE PARTS OPERATIONS
BULLETIN CATEGORY NUMBERS AND SECTION NAMES FOR GM SERVICE BULLETINS
FILE IN CATEGORY NUMBER/NAME SECTION NUMBER/NAME
01 GENERAL INFORMATION 0-GENERAL INFORMATION 02 MAINTENANCE AND LUBRICATION
11 HEATING AND VENTILATION-HVAC 1-HVAC 12 AIR CONDITIONING 14 A/C COMPRESSOR OVERHAUL
30 DIAGNOSIS - 3-STEERING/SUSPENSION STEERING, SUSPENSION, WHEELS AND TIRES 31 FRONT ALIGNMENT 32 STEERING 33 FRONT SUSPENSION 34 REAR SUSPENSION 35 WHEELS AND TIRES
41 PROPELLER SHAFT 4-DRIVE AXLE 42 REAR AXLE 43 FRONT AXLE 44 DRIVE AXLE
50 BRAKES 5-BRAKES
60 ENGINE DIAGNOSIS 6-ENGINE 61 ENGINE MECHANICAL 62 ENGINE COOLING 64 ENGINE ELECTRICAL 66 ENGINE EXHAUST 68 VACUUM PUMPS
63 ENGINE FUEL 6E-ENGINE FUEL AND 65 ENGINE EMISSION EMISSION
71 AUTOMATIC TRANSMISSION/ 7-TRANSMISSION TRANSAXLE 72 MANUAL TRANSMISSION/ TRANSAXLE 73 CLUTCH 74 TRANSFER CASE
81 ELECTRICAL TROUBLESHOOTING 8-CHASSIS/BODY 82 CHASSIS ELECTRICAL ELECTRICAL 83 INSTRUMENT PANEL AND GAGES
90 ACCESSORIES 9-ACCESSORIES 96 RADIO
10 BODY SECTION 10-BODY 15 BODY EXTERIOR 16 BODY INTERIOR 17 PAINT 20 FRAME-BUMPER-SHEET METAL
06 SPECIAL POLICIES SPECIAL POLICIES
05 WARRANTY ADMINISTRATION WARRANTY ADMINISTRATION
VISUAL IDENTIFICATION OF BULLETIN TYPES
TO ASSIST YOU IN RECOGNIZING THE VARIOUS TYPES OF SERVICE BULLETINS, FIVE DIFFERENT COLORED BANNERS WITH HEADINGS ARE USED:
TECHNICAL - NO BANNER INFORMATION - ORANGE BANNER SERVICE MANUAL UPDATE - BLACK BANNER EXCHANGE PROGRAM - GREEN BANNER SPECIAL POLICY - BLUE BANNER WARRANTY ADMINISTRATION - TEAL BANNER
BULLETIN INDEX
SERVICE BULLETIN INDEXES WILL BE MAILED MONTHLY ACCORDING TO THE SCHEDULE SHOWN HERE:
SEPTEMBER - MONTH (BULLETINS PUBLISHED IN SEPTEMBER ONLY) OCTOBER - MONTH NOVEMBER - SEPTEMBER THROUGH NOVEMBER CUMULATIVE DECEMBER - MONTH JANUARY - MONTH FEBRUARY - SEPTEMBER THROUGH FEBRUARY CUMULATIVE MARCH - MONTH APRIL - MONTH MAY - SEPTEMBER THROUGH MAY CUMULATIVE JUNE - MONTH JULY - MONTH AUGUST - SEPTEMBER THROUGH AUGUST CUMULATIVE - **SAVE!**
EACH QUARTER YOU SHOULD DISCARD ANY PREVIOUS MONTH AND QUARTERLY INDEXES IN YOUR BINDER. THE AUGUST INDEX WILL BE MARKED "FINAL 199X INDEX" AND SHOULD BE RETAINED, AS IT REPRESENTS THE FINAL INDEX FOR EACH MODEL YEAR.
TO ASSIST YOU IN USING GM SERVICE BULLETINS, THE FIRST PAGE OF EACH BULLETIN INDEX WILL CONTAIN INFORMATION ON "HOW TO FILE AND HOW TO FIND" SERVICE BULLETINS.
BULLETIN BINDERS
GM SERVICE BULLETIN BINDERS WITH SECTION DIVIDER TABS ARE AVAILABLE. IN ADDITION, INDIVIDUAL SETS OF BULLETIN SECTION DIVIDER TABS ARE NOW AVAILABLE. ONE COMPLIMENTARY SET OF DIVIDER TABS WILL BE SENT TO EACH DEALER WITHIN 60 DAYS.
INFORMATION FOR ORDERING BINDERS WAS INCLUDED IN THE 1995 GENERAL MOTORS SERVICE MANUAL ORDER FORM SENT TO YOU DURING AUGUST. FOR YOUR CONVENIENCE IN ORDERING BINDERS OR DIVIDER TAB SETS, A COPY OF THAT ORDER FORM IS INCLUDED WITH THIS BULLETIN. THE PRICE OF THE BINDER IS $16 EACH; THE PRICE FOR DIVIDER SETS IS $4.00 EACH. THE PRICE FOR BOTH IS $20. (MICHIGAN PURCHASERS PLEASE ADD 6% SALES TAX). EACH BINDER OR DIVIDER SET ORDERED WILL INCLUDE A SET OF SELF-ADHESIVE SECTION LABELS FOR IDENTIFYING BINDER CONTENTS AS INDICATED IN THE RECOMMENDED FILING METHOD SHOWN ABOVE.
FIGURES: 0 ATTACHMENTS: 3
GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.
COPYRIGHT, 1994, GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.
