Info - Diagnostic Trouble Codes (DTCs) Required on Repair Orders
| Subject: | Diagnostic Trouble Codes (DTCs) Required On Repair Orders |
| Models: | 2003-2007 Passenger Cars and Trucks (Including Saturn and Saab) |
| 2003-2007 HUMMER H2, H3 |
This bulletin is being revised to include information about DTC subtypes. Please discard Corporate Bulletin Number 06-00-89-050 (Section 00 - General Information).
Dealers are required to record ANY and ALL diagnostic trouble codes (DTCs) and any DTC subtype information on the repair order (R.O.), per the Service Policies and Procedures Manual, Section 1.6.2. This information is needed by Engineering to facilitate the root cause diagnosis of the electronic control module.
Technicians are required to provide enough detail so that the DTC that is most likely to have caused the condition can be clearly identified by the dealership Warranty Administrator. The warranty claim must be submitted with the DTC in the OBD II field of the claim. . US Saab dealers should enter the DTC reading in the system ID field.
FAILURE TO COMPLY WITH THIS REQUIREMENT COULD LEAD TO THE REJECTION OR DEBIT OF THE WARRANTY CLAIM.
