GM Service Manual Online
For 1990-2009 cars only

DTC B2471 RHD

DTC Descriptor

DTC B2471: Telephone Number Error

Diagnostic Fault Information

Perform the Diagnostic System Check - Vehicle in Vehicle DTC Information, prior to using this diagnostic procedure.

Circuit/System Description

The telematics module is programmed with the phone numbers for information services, Holden assist and emergency. If any one of their respective buttons are pushed, the telematics module will attempt to establish a voice call to an information services operator. If an incorrect phone number is programmed into the telematics module, the telematics module will set a DTC.

Conditions for Running the DTC

The phone number automatically dialled is invalid.

Conditions for Setting the DTC

This code shall set as current when an incorrect phone number is programmed into the telematics module.

Action Taken When the DTC Sets

    • The telematics module sets a DTC.
    • The telematics module commands the red LED ON.

Conditions for Clearing the DTC

    • The condition for setting the DTC is no longer present.
    • The history DTC will clear after 50 fault-free ignition cycles.
    • The DTC can be cleared using a scan tool.

Reference Information

Schematic Reference

Telematics Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

    •  Circuit Testing
    •  Connector Repairs
    •  Testing for Intermittent Conditions and Poor Connections
    •  Wiring Repairs

Scan Tool Reference

Control Module References

Circuit/System Testing

  1. Ignition ON, use the scan tool to request DTCs. Verify that DTC B2471 is set as current.
  2. If DTC B2471 is historical, clear the DTC.
    If DTC B2471 is current replace the telematics module.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for telematics module replacement, setup and programming.