Rubbing or Scratching Noise When Front Driver or Front Passenger Power Windows are Activated (Install New Anti-Noise Sleeve on Window Regulator Support)

Some customers may comment on a rubbing or scratching noise when the front driver or front passenger power windows are activated.

The rubber anti-noise sleeve on the window regulator support may wear through, allowing the window regulator to come in contact with the glass.

Inspect the rubber anti-noise sleeves on the window regulator support. If either or both are worn, damaged or missing, replace both sleeves (front and rear) with new polypropylene sleeves, P/N 19120848. Do NOT replace the entire window regulator assembly.

1. Make sure that the window is closed (glass all the way at the top). Tape the glass to the door header to support the glass.
2. Remove the door trim upper extension panel. Refer to Trim Panel Replacement - Upper Extension for the appropriate model and model year in SI.
3. Remove the door trim panel. Refer to Trim Panel Replacement - Side Front Door for the appropriate model and model year in SI.
4. Remove the inside door handle. Refer to Door Handle Replacement - Inside for the appropriate model and model year in SI.
5. Remove water deflector. Refer to Water Deflector Replacement - Front Door for the appropriate model and model year in SI.
6. Loosen the retaining bolts that hold the window glass to the window regulator assembly. Do NOT remove the bolts.
7. Reconnect the door electrical harness. Use the window switch to lower the regulator so that the window regulator support that the glass rests on is accessible through the access hole.
8. Disconnect the door electrical harness and set the door interior trim piece aside.

For vehicles repaired under warranty, use: