| Subject: | Adm Msg VSS20020149 -- Vehicle Will Not Start |
| Models: | 2003 Chevrolet Silverado, Tahoe, Suburban, Avalanche |
| 2003 GMC Sierra, Yukon, Yukon XL |
| 2003 Cadillac Escalade EXT |
| with RPO JL4 (VSES) or Z55 (Real Time Dampening) or NYS (QUADRASTEER™) |
| Attention: | Service Managers and Warranty Administrators |
Customers may comment that their vehicles will not start. The technician may
find the battery is discharged. The root cause has been identified as an anomaly in
the steering wheel position sensor. The condition will be corrected by reprogramming
the truck body control module. The new calibration will be available on a special
GM Access Broadcast on November 26, 2002. The broadcast number will be labeled higher
than the number of the last broadcast, which was 11.75. Please use this calibration
to correct any customer concerns that you may have had regarding this issue. The TIS
CD will be shipped the week of December 23, 2002. Vehicles build on or after November
21, 2002 from the Arlington and Janesville plants (R or J in the 11th VIN position)
have the corrected calibration. The remaining plants will begin building vehicles
with the corrected calibration the week of December 2, 2002.
