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For 1990-2009 cars only

Shake/Vibration in Steering Wheel, Floor, Seat at Highway Speeds on Smooth Roads (Diagnose/Balance Tires/Wheels)

Subject:Shake/Vibration in Steering Wheel, Floor, Seat at Highway Speeds on Smooth Roads (Diagnose/Balance Tires/Wheels)

Models:1998-2005 Buick Park Avenue, Park Avenue Ultra
2000-2005 Buick LeSabre
1998-2004 Cadillac Seville (SLS, STS)
2000-2005 Cadillac DeVille (DTS only)
2001-2003 Oldsmobile Aurora
2000-2005 Pontiac Bonneville (17" Tires only)



This bulletin is being revised to add the 2005 model year, add additional diagnostic information, and include the Coats XR1850. Please discard Corporate Bulletin Number 00-03-10-007F (Section 03 - Suspension).


Condition

Some customers may comment on shaking/vibration in the steering wheel, floor or seat while driving at highway speeds (typically between 60-72 mph (96-115 km/h)) on smooth roads.

Cause

These specific vehicles may be sensitive to various rotating mass assemblies, especially if they are considered to be out-of-balance.

Correction

  1. Visually inspect the tires and the wheels. Inspect for evidence of the following conditions and correct as necessary:
  2. • Missing balance weights
    • Bent rim flange
    • Irregular tire wear
    • Incomplete bead seating
    • Tire irregularities
    • Mud/ice build-up in wheel
    • Stones in the tire tread
  3. Set the tire pressure to 30 psi (205 kPa) COLD.
  4. Road test the vehicle with the Electronic Vibration Analyzer (EVA) essential tool for a sufficient distance on a known, smooth road surface to duplicate the condition. Record the Hertz (Hz) reading as displayed by the EVA onto the tire data worksheet found at the end of this bulletin. This should be done after a tire break-in period of at least 10 miles (16 km) at 45 mph (72 km/h) or greater, in order to eliminate any possible tire flat-spotting.
  5. If the road test indicates a shake/vibration still exists, check the imbalance of each tire/wheel assembly on a known, calibrated, off-car dynamic balancer. If any assembly calls for more than ¼ ounce on either rim flange, remove all balance weights and rebalance to as close to zero as possible.
  6. Important: Some GM dealers may have a Hunter GSP9700 Road Force Balancer, or a Coats XR1850 Runout Balancer. Either will simplify Step 5 by not requiring dial indicators. If a Hunter GSP9700 machine is available, it may also be used to measure the radial force of the tire/wheel assembly. A guideline here is 18 lbs or less.

  7. While on the balancer, measure wheel runout. If radial or lateral runout exceeds .020 in (0.50 mm) for aluminum wheels (.030 in (0.76 mm) for steel wheels), replace the wheel.
  8. After confirming wheel balance and wheel runout, if any changes were made, road test the vehicle again.
  9. If the smooth road shake/vibration still exists:
  10.    Important: The completed worksheet must be attached to the hard copy of the repair order.

    • If a Hunter GSP9700 Road Force/Balancing machine is used, record radial force variation (RFV) on the worksheet at the end of this bulletin. If one or more of the tire/wheel assemblies read more than 18 lbs, match mount the tire to the wheel to get below 18 lbs. Readings of 12 lbs or less are preferable for sensitive customers.
    • If a Coats XR1850 Runout/Balancing Machine is used, record radial runout of the tire/wheel assemblies on the worksheet at the end of this bulletin. If one or more of the tire/wheel assemblies are more than .040, match mount the tire to the wheel to get below .040. Readings of .030 inch or less are preferable for sensitive customers.
    • If the RFV or runout cannot be reduced to an acceptable level, replace the affected tire(s) under the guidelines of the GM Tire Warranty.
    • The screened tire program is only available for the General branded tires used on the Buick LeSabre. Complete the tire request form at the end of this bulletin and fax to Continental/General.
    • Road test the vehicle to ensure the shake/vibration has been eliminated.

    Important: THE CONTROL ARMS SHOULD ONLY BE INSTALLED ON VEHICLES IF, AFTER THE TIRE AND WHEEL DIAGNOSIS AND REPAIRS HAVE BEEN PERFORMED, THE VIBRATION CONDITION STILL EXISTS.

  11. Replace both lower control arms on vehicles built prior to the following VIN breakpoints. On Aurora, Bonneville, DeVille, Park Avenue, Park Avenue Ultra and Seville models, a newly developed hydro-bushing lower control arm with improved damping characteristics has been released. This control arm is not used on the LeSabre. The new lower control arms may provide an incremental improvement to the vehicle ride. Customers who have become "tuned in" to the shake condition may still feel some shake in the vehicle after the new lower control arms are installed. Refer to Lower Control Arm Replacement in SI (refer to the Parts Information table below for SI document ID numbers).

Model

VIN

Park Avenue

34175493

Seville (SLS, STS)

3U247643

DeVille (DTS only)

3U247644

Aurora

34175503

Bonneville

34175497

Parts Information

P/N

Description

SI Document

25746324

Lower Control Arm, Left (Aurora, Bonneville, DeVille, Park Avenue, Park Avenue Ultra, Seville)

Aurora -- 639351

Bonneville -- 657809

DeVille w/FE1, FE3 -- 724856

DeVille w/FE7 -- 724858

Park Avenue, Park Avenue Ultra -- 657760

Seville -- 539332

25746325

Lower Control Arm, Right (Aurora, Bonneville, DeVille, Park Avenue, Park Avenue Ultra, Seville)

Parts are currently available from GMSPO.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

E0901

High Speed Tire Shake

0.8 hr

Add

Measure Tire/Wheel Asm., Runout and Re-balance

1.3 hrs

Add

Replace Tire and/or Wheel - Each

0.2 hr

E3537

Arm Assembly, Front Control -- Replace

Use Published Labor Operation Time

 

Screened Tire Request Form (Bulletin 00-03-10-007G)

Fax Instructions:

Continental General : 888-847-3329

 

 

Dealer Code__________________________

 

 

Date________________________________

 

 

Dealership Name______________________________________________________________

 

 

(Shipping) Street Address:______________________________________________________

 

 

City/Prov________________________________ State__________ ZIP/Postal Code_________________

 

 

Contact Name_______________________________ Phone Number____________________

 

Fax Number_________________________________

 

Vehicle Information

 

 

VIN________________________________________________________________________

 

 

Make____________________ Model______________________________ Year__________

 

 

Mileage__________________

 

 

Tire Information

 

 

Tire Brand/Name_______________________________ Tire Size______________________

 

 

TPC Number____________________ Sidewall (circle one) WW BW Sealant

 

 

Number of tires requested (circle one) 1 2 3 4

 

Bulletin #00-03-10-007G Tire Data Worksheet

 

 

Vehicle Information

 

VIN #_______________________________________________ Mileage_________________

 

Customer Name______________________________________________________________

Tire Information

 

 

Size________________________ Brand____________________________ TPC#_________

Verify Vibration Test Drive

 

A. Speed_____________________________________

 

B. Road Condition______________________________

 

C. Trans. In Neutral (check one) : Yes_______ No______

 

D. Torque Sensitive (check one): Yes_______ No_______

 

Electronic Vibration Analyzer (EVA)

Diagnostic Tool Readings: Measure from driver's side seat track

 

A. Speed__________________

 

B. Hertz (Hz)_______________

 

C. Gs_____________________

 

 

Check Balance

Rebalance if any tire/wheel assembly exceeds 1/4 ounce

 

Measure Wheel Runout

(If Coats XR1850 is used)

Radial Runout

 

Lateral Runout

 

LF Inboard________ Outboard__________

 

LF Inboard_________ Outboard_________

 

RF Inboard________ Outboard__________

 

RF Inboard_________ Outboard_________

 

LR Inboard________ Outboard__________

 

LR Inboard_________ Outboard_________

 

RR Inboard________ Outboard__________

 

RR Inboard_________ Outboard________

 

Radial Force Variation Readings

(If Hunter GSP9700 is used)

 

LF_________________lbs

 

LR______________lbs

 

RF_________________lbs

 

RR______________lbs