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For 1990-2009 cars only

EI07321 - Inner Door Panel Rattle Noise/Loose (Inspect/Replace Clips)

Subject:EI07321 -- Inner Door Panel Rattle Noise/Loose (Inspect/Replace Clips)

Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT
2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe
2007-2008 GMC Sierra, Yukon, Yukon Denali, Yukon XL



This bulletin is being revised to end the need for technician feedback and to provide corrective action. Please discard Corporate Bulletin Number 07-08-110-010 (Section 08 -- Body and Accessories).


Condition

Some customers may comment on any of the following conditions:

   • 

a rattling noise coming from inside the door or the door panel

   • 

a poor fit of the inner door panel

   • 

a loose door panel

Cause

Engineering has determined that some of the door panel clips may have been damaged during assembly.

Correction

DO NOT REPLACE THE DOOR TRIM PANEL.

Remove the interior door panel and inspect the clips for damage. Replace the clips if necessary and reinstall the door panel. If the clips are not missing or damaged, it is possible to correct the customer's concern by reinstalling the door panel, ensuring the clips are fully seated.

In the event that the customer's concern is NOT related to the clips or corrected by reinstalling the door panel, submit a Field Product Report (refer to bulletin # 02-00-89-002F). This information will provide engineering with the cause and correction of the customer's complaint.

Parts Information

Important: There are a total of seven (7) white retainers and four (4) black retainers used per door trim panel. The retainers are shipped one per package. The technician will need to determine how many of each retainer is necessary to complete the repair.

Part Number

Description

11519031

Retainer - Front S/D

(Color: White)

11519032

Retainer - Front S/D

(Color: Black)

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

C3348

Front Side Door Trim Panel Replacement - Right Side

Use Published Labor Operation Time

C3358

Front Side Door Trim Panel Replacement - Left Side

Use Published Labor Operation Time