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Exhaust Popping/Snapping Noise When Vehicle is Hot, at Idle, or Immediately After Vehicle is Shut Off (Replace Straps on Muffler Heat Shield)

Subject:Exhaust Popping/Snapping Noise When Vehicle is Hot, at Idle, or Immediately After Vehicle is Shut Off (Replace Straps on Muffler Heat Shield)

Models:2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT
2007-2008 Chevrolet Avalanche, Silverado (New Body Style), Suburban, Tahoe
2007-2008 GMC Sierra (New Body Style), Yukon, Yukon XL, Yukon Denali, Yukon Denali XL



This bulletin is being revised to add the 2008 model year and include additional models. Please discard Corporate Bulletin Number 07-06-05-001 (Section 06 -- Engine/Propulsion System).


Condition

Some customers may comment on a popping/snapping noise from underneath the vehicle at idle or immediately after the vehicle is shut off. Some popping/snapping noise from the exhaust system during cool down is a normal condition.

The noise may be intermittent depending on the outside temperature and or temperature of the exhaust system at the time of testing.

Cause

As the exhaust system warms and cools, the muffler and the muffler heat shield expand and contract at different rates. Some popping/snapping noise from the exhaust system during cool down is a normal condition.

The straps currently used to hold the exhaust shield in place may not be crimped tight enough to stop the muffler heat shield from moving.

Correction

DO NOT REPLACE THE EXHAUST SYSTEM COMPONENTS.

  1. Install three straps, P/N 10391259, so that the strap screw head will be located on top of the muffler.
  2. Tighten
    tighten the strap screw to 4 N·m (35 lb in).

  3. Cut off the excess strap material and bend the strap over the strap screw head.

Parts Information

Part Number

Description

Qty

10391259

Strap, Exhaust Muffler Heat Shield

3

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

L9712*

Strap, Muffler Heat Shield - Replace

0.3 hr

*This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.