GM Service Manual Online
For 1990-2009 cars only

Diagnostic Instructions

    • Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure
    • Review Strategy Based Diagnosis for an overview of the diagnostic approach.
    •  Diagnostic Procedure Instructions provides an overview of each diagnostic category.

Circuit/System Description

The OnStar® vehicle communication interface module (VCIM) recieves an audio input signal from the cellular microphone.

Reference Information

Schematic Reference

OnStar Schematics

Connector End View Reference

Entertainment/Communication Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

    •  Circuit Testing
    •  Connector Repairs
    •  Testing for Intermittent Conditions and Poor Connections
    •  Wiring Repairs

Circuit/System Verification

Important: Perform this diagnostic if the OnStar® Call Center operator can clearly be heard but the operator is unable to hear the caller.

Ignition ON, press OnStar® Call button. Verify that your voice cannot be heard clearly by the OnStar® Call Center.

If your voice can be heard clearly, go to Testing for Intermittent Conditions and Poor Connections .

Circuit/System Testing

  1. Ignition OFF, disconnect the harness connector at the inside rearview mirror.
  2. Ignition ON, test for greater than 9 volts between the cellular microphone signal circuit terminal 10 and ground.
  3. If less than specified value, test the cellular microphone signal circuit for a short to ground, open/high resistance. If the circuit tests normal, replace the VCIM.
  4. Test for greater than 9 volts between the cellular microphone signal circuit terminal 10 and the drain circuit terminal 2.
  5. If less than specified value, test the drain wire for an open/high resistance. If the circuit tests normal, replace the VCIM.
  6. If all circuit test normal, test or replace the cellular microphone assembly.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for VCIM replacement, setup, and programming