GM Service Manual Online
For 1990-2009 cars only

Step

Action

Yes

No

DEFINITION: A loud bang or thump that can usually be felt and/or heard when the vehicle is driven over bumps. This condition is commonly noticed when the vehicle trim height is too low.

1

Did you review the General Description and perform the necessary inspections?

Go to Step 2

Go to Symptoms - Suspension General Diagnosis

2

Verify that the suspension bottoms.

Does the vehicle operate normally?

System OK

Go to Step 3

3

Check for vehicle overloading and correct the overloading condition as necessary. Refer to Vehicle Certification, Tire Placard, Anti-Theft, and Service Parts ID Label in General Information.

Did you find and correct the condition?

Go to Step 6

Go to Step 4

4

Inspect the following components for damage or wear:

    • Struts and shock absorbers--Refer to Suspension Strut and Shock Absorber Testing - On Vehicle .
    • Coil springs--Refer to Strut, Strut Component, and Spring Replacement in Front Suspension or Coil Spring Replacement in Rear Suspension.

Did you find and correct the condition?

Go to Step 6

Go to Step 5

5

Inspect the vehicle trim height. Refer to Trim Height Inspection .

Did you complete the trim height inspection procedure?

Go to Step 6

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6

Operate the vehicle in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 3