RADIO EXCHANGE PROGRAM OUTLINED & REPAIR CENTERS

SUBJECT: RADIO EXCHANGE REPAIR PROGRAM

MODELS AFFECTED: ALL 1992 MODELS

THIS BULLETIN HAS BEEN REVISED TO ADD SERVICE CENTERS AND REPLACES SERVICE BULLETIN 92-9-6 WHICH MAY BE DISCARDED.

The above subject program provides an Exchange/Repair for radios used on all 1992 models.

The following is a listing of the exchange units that are available through the Level I Delco Radio Service Centers listed at the end of this bulletin.

PART NUMBER DESCRIPTION MODEL APPLICATION ----------- ------------------- ---------------------------- 16085414 CDM-AS/FS/CA/EQ-KNOBS LESABRE PARK AVENUE/PARK AVENUE ULTRA ROADMASTER 16085424 CDM-AS/FS/BOSE-KNOBS PARK AVENUE/PARK AVENUE ULTRA *16120814 2000VF-ETR/CASS LESABRE PARK AVENUE/PARK AVENUE ULTRA ROADMASTER *16129954 2000VF-ETR/CASS CENTURY *16132114 2000VF-ETR/CASS SKYLARK 16137564 CDM-AMS/FMS/CA/EQ RIVIERA 16140942 CDM-EQUAL/BOX/AMS REGAL 16141203 C0M-STEREO/BOX REGAL 16142604 CDM-AMS/FMS/BOSE RIVIERA *16145224 2000VF-CASS W/SEARCH RIVIERA *16147964 HEAD-EQUAL/AMS REGAL *16147974 HEAD-STEREO REGAL *16151354 DIGITAL DISC REGAL *16158164 CASS/DECK-MECHANICAL REGAL *16161794 DIGITAL DISC RIVIERA 16162374 CDM-AM/FS/CD-KNOBS CENTURY

* Also available from the Level II Delco Radio Service Centers listed at the end of this bulletin.

Before placing a call for an advanced exchange, complete the dealer required information on the ACD-1078 claim form. This information wi be required from you before an advanced exchange can be shipped. Following are some tips to save you time.

1. If you have more than one carline dealer code, use your five (5) digit Buick dealer code.

2. Double check the VIN. A bad VIN will delay the processing of your exchange.

3. Complete vehicle mileage (to the nearest mile) will be required.

4. To assist in failure analysis, any technician notes will be requested from you.

Once the required information is obtained, your Advanced Exchange Product Order will be immediately processed. Upon receipt of your Exchanged Product, follow these simple procedures:

1. Match your completed ACD-1078 claim form against the Return Material Authorization (RMA) form that will be included with the product. This will identify the vehicle and customer for which the product was ordered.

2. Immediately return the failed product reusing the special shipping carton and return label provided with your exchange unit.

3. Include the completed ACD-1078 claim form and the Exchange Center copy of the RMA form with the return shipment to the AC-Delto Service Center.

4. Return the product using UPS Ground Transportation.

The ability to service our customers is affected by the availability of exchange products. The prompt return of failed product is important to the level of service that can be provided.

LEVEL 1 DELCO RADIO SERVICE CENTERS

Arizona California Jimmy's Radio & Stereo Auto Electric Radio 3839 N. 16th St. 1841 West Commonwealth Phoenix, AZ 85016 Fullerton, CA 92633 (602) 264-9177 (714) 871-7357 (800) 227-7234 (National) (800) 321-6970 (In-State) (800) 321-6969 (Out of State) Colorado Downtown Radio Speed-O-Tach, Inc. 2525 West Sixth Ave. 2198 N. Main Denver, CO 80204 Walnut Creek, CA 94596 (303) 373-3539 (415) 935-2040 (800) 525-3539 (National) (800) 442-4491 (National)

Florida Georgia Techni-Car Inc. Speedometer Service Company 5688 West Crenshaw 8471 Roswell Road Tampa, FL 33634 Atlanta, GA 30350 (813) 884-0022 (404) 998-1666 (800) 662-0022 (In-State) (800) 332-1827 (In-State) (800) 822-0022 (Out of State) (800) 241-2385 (Out of State)

Illinois Maryland D & B Auto Radio Inc. Caton Radio Inc. 2140 Corporate Drive 6328 Baltimore National Pk. Addison, IL 60101 Catonsville, MD 21228 (708) 916-8787 (301) 747-8667 (800) 323-4813 (National) (800) 443-6709 (National)

Massachusetts Michigan Modern Radio Shop SPECMO Enterprises 34 Broadway 2850 West 11 Mile Road Wakefield, MA 01880 Berkley, MI 48072 (617) 246-2052 (313) 399-7778 (800) 848-4001 (Out of State) (800) 545-7911 (Out of State)

Minnesota Missouri Auto-Sound Entronix Autronics Auto Spec. 9600 54th Ave. North 1450 Page Industrial Ct. Plymouth, MN 55442 Saint Louis, MO 63132 (612) 559-9654 (314) 423-2323 (800) 328-0795 (National) (800) 392-1516 (In-State) (800) 325-1325 (Out of State) New Jersey Eastern Electric Inc. New York 180 Essex St. Model Electronic Inc. Hackensack, NJ 07601 321 W. Rte 59 (201) 342-3945 Nanuet, NY 10954 (800) 221-2138 (National) (914) 623-8020 (800) 433-9657 (National)

North Carolina New York Downtown Radio Service United Radio Service 2908 Stewart Creek 5705 Enterprise Parkway Charlotte, NC 28216 E. Syracuse, NY 13057 (704) 391-0801 (315) 446-5570 (800) 522-4706 (In-State) (800) 448-0944 (Out of State) (800) 537-0116 (Out of State) Pennsylvania Ohio R. T. Grim Co. Dayton Speedometer 400 Regis Avenue 660 N. Main St. Pittsburgh, PA 15236 Dayton, OH 45405 (412) 655-1574 (513) 222-1491 (800) 222-5509 (National) (800) 543-0179 (In-State) (800) 543-9687 (Out of State) H & R Radio Service 155 York Road Electra-Sound Inc. Warminster, PA 18974 5260 Commerce Parkway West (215) 672-3707 Parma, OH 44130 (800) 492-2074 (In-State) (216) 433-9600 (800) 523-6605 (Out of State) (800) 252-4200 (National) Texas Tennessee Speedometer Service Inc. Rickwood Radio Service 3227 Skylane Drive 1830 Airlane Drive Carrollton, TX 75006 Nashville, TN 37210 (214) 380-8944 (615) 889-3270 (800) 336-3998 (National) (800) 423-4142 (National) Zener Electronics Virginia 9434 Old Katy Road - 400 Southern Autotronics Houston, TX 77055 3300 Norfolk St. (713) 932-6360 Richmond, VA 23230 (800) 992-1092 (National) (804) 353-5400 (800) 572-2880 (In-State) (800) 446-2880 (Out of State)

Washington Instrument Sales-Service, Inc. 18814 - 72nd Avenue South Kent, WA 98031 (206) 251-9092 (800) 444-7976 (National)

LEVEL II DELCO RADIO SERVICE CENTERS

Alabama California Rickwood Radio Service All American Radio 621 Robert Jemison Rd. 19316 Van Owen Birmingham, AL 35209 Reseda, CA 91335 (205) 942-5595 (213) 881-5474 (800) 227-9476 (In-State) Florida Techni-Car of Jax Tharps Radio 5121 Bowden Road St.107 2664 Marconi Ave. Jacksonville, FL 32216 Sacramento, CA 95821 (904) 731-9144 (916) 489-6310 (800) 251-6063 (Out of State) (800) 221-5843

Techni-Car/Orlando Georgia 3071 N Orange Blossom, St. W Athens Speedom-Radio Orlando, FL 32804 4013 Danielsville Road (407) 295-0055 Athens, GA 30601 (800) 522-2021 (In-State) (404) 354-0885 (800) 332-0885 (In-State) Gold Coast Autotronic 6555 NW 9th Ave. Suites 401-2 Illinois Ft. Lauderdale, FL 33308 A J R International (305) 491-3800 500 E. Plainfield (800) 669-3540 (In-State) Countryside, IL 60525 (708) 482-8989 (800) 232-3965 (Out of State) Indiana Indy Automotive Elect. Iowa 2426 E. 55th Place D & B Auto Radio Inc. Indianapolis, IN 46220 3030 State St. (317) 253-0935 Bettendorf, IA 52772 (800) 231-2753 (In-State) (319) 359-1343 (800) 748-0422 (Out of State) (800) 292-0087 (In-State) (800) 553-0069 (Out of State) Kentucky Kincheloe Radio T A Maryland 830 S. lst B & F Radio Inc. Louisville, KY 40203 15871 Redland Rd. (502) 585-5126 Rockville, MD 20855 (800) 777-1604 (In-State) (301) 670-0570

Michigan Monahan Electric Inc. Royal Radio SIS-SERV 8509 Atlas Drive 612 North Main St. Gaithersburg, MD 20877 Royal Oak, MI 48067 (301) 840-5901 (313) 548-0060 (800) 654-3785 (In-State) (800) 482-0821 (Out of State) (800) 654-3787 (Out of State)

T. E. Hunt Auto Radio New York 24607 Schoenherr Modern Radio Shop Warren, MI 48089 16 Van Rensselaer Rd. (313) 757-6630 Albany, NY 12205 (800) 624-2726 (In-State) (518) 438-2257 (800) 822-0232 (National) Ohio Ace Radio Inc. Oregon 202 E. Gay Street Instrument Sales-Service Columbus, OH 43215 33 NE 6th Ave. (614) 221-5584 Portland, OR 97232 (800) 824-8745 (In-State) (503) 239-0754 (800) 333-7976 (National) Queen City Radio Service 222 W. 12th Street Pennsylvania Cincinnati, OH 45210 R. T. Grim Co. (513) 421-3070 1845 Market St. (800) 582-0044 (In-State) Camp Hill, PA 17011 (800) 543-0426 (Out of State) (717) 761-4113

Siegel Radio Whelan Enterprises 1110 Sylvania 12300 Townsend Rd. Toledo, OH 43612 Philadelphia, PA 19154 (419) 476-5002 (215) 673-8111 (800) 553-4268 (In-State) Texas Advanced Electronics Utah 1310 19th Street Audio Service Lab Lubbock, TX 79401 5804 Harrison Rd. (806) 763-8246 Ogden, UT 84403 (800) 627-4528 (Out of State) (801) 479-1561 (800) 333-3526 (In-State) Wisconsin D & B Auto Radio Inc. W227 N913 Westmound Waukesha, WI 53186 (414) 544-1448 (800) 242-1460 (In-State) (800) 331-7562 (Out of State)

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.