GM Service Manual Online
For 1990-2009 cars only

Diagnostic Instructions

    • Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
    • Review Strategy Based Diagnosis for an overview of the diagnostic approach.
    •  Diagnostic Procedure Instructions provides an overview of each diagnostic category.

Reference Information

Schematic Reference

OnStar Schematics

Connector End View Reference

Entertainment/Communication Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

    •  Circuit Testing
    •  Connector Repairs
    •  Testing for Intermittent Conditions and Poor Connections
    •  Wiring Repairs

Circuit/System Verification

Ignition ON, With the scan tool command the VCIM to turn on the red and green LED.

If the red or green LED indicators do not illuminate, go to Circuit/System Testing.

Circuit/System Testing

  1. Ignition OFF, disconnect the OnStar® button assembly connector .
  2. Ignition ON, test for 9.2-10.2 volts on the keypad supply voltage circuit terminal A.
  3. If less than the specified voltage repair short to ground or open or replace the VCIM.
  4. Connect a DMM between the OnStar® button assembly connector terminal F and ground. With a scan tool command the green LED ON. Verify 9.2-10.2 volts is present with the green LED commanded ON.
  5. If 9.2-10.2 volts is present with the green LED is commanded ON, replace the OnStar® button assembly.
  6. Connect a DMM between the OnStar® button assembly harness connector terminal G and ground. With a scan tool command the red LED ON. Verify 9.2-10.2 volts is present with the red LED commanded ON.
  7. If 9.2-0.2 volts is present with the red LED is commanded ON, replace the OnStar® button assembly.
  8. Disconnect the VCIM harness connector C1.
  9. Test for less than 1 volt between the C1 VCIM connector terminal 3 and the OnStar® button assembly connector terminal F.
  10. If more than the specified value repair short to voltage on the keypad green LED signal circuit.
  11. Test for less than 1 volt between the C1 VCIM connector terminal 2 and the OnStar® button assembly connector terminal G.
  12. If more than the specified value repair short to voltage on the keypad red LED signal circuit.
  13. Test for less than 1 ohm between the C1 VCIM connector terminal 3 and the OnStar® button assembly connector terminal F.
  14. If more than the specified value repair open or high resistance on the keypad green LED signal circuit.
  15. Test for less than 1 ohm between the C1 VCIM connector terminal 2 and the OnStar® button assembly connector terminal G.
  16. If more than the specified value repair open or high resistance on the keypad red LED signal circuit.
  17. If all circuits test normal, test or replace the VCIM.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

    •  Control Module References for VCIM replacement, setup, and programming
    •  OnStar Button Assembly Replacement