CAMPAIGN: REAR SEAT BELT ASSEMBLY ANCHORAGE

SUBJECT: PRODUCT SAFETY CAMPAIGN - REAR SEAT BELT ASSEMBLY ANCHORAGE

MODELS AFFECTED: CERTAIN 1989 - 1996 CENTURY MODELS

The National Traffic and Motor Vehicle Safety Act, as amended , provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. As vou will see in reading the attached copy of the letter that is being sent to customers, the customers are being instructed to contact the Buick Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

DEFECT INVOLVED

General Motors has decided that certain 1989-96 Buick Century model vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 210, "Seat Belt Assembly Anchorage" These vehicles were assembled with rear outboard seat belt anchorage's that may not withstand the required load. During loading, stress could cause the attachment metal to tear and allow the anchorage to separate from the body.

To prevent the possibility of this condition occurring and in order to comply with FMVSS 210, dealers will replace the existing anchor bolts with a new shoulder bolt and thread locking adhesive. Additionally, noise control patches will be applied at each anchorage.

VEHICLES INVOLVED

Involved are all 1989-1995 Buick Century model vehicles and certain 1996 Buick Century model vehicles built within the following VIN breakpoints:

YEAR MODEL PLANT PLANT FROM THROUGH CODE -------------------------------------------------------------------- 1989 Century Framingham G KG400003 KG418215 1989 Century Tarrytown T KT400001 KT477954 1989 Century Okla. City 6 K6400001 K6456640 1989 Century Ramos Arizpe S KS600001 KS602690 1990 Century Framingham G LG400001 LG400007 1990 Century Okla. City 6 L6400001 L6489384 1990 Century Ramos Arizpe S LS600001 LS643330 1991 Century Okla. City 6 M6400001 M6476523 1991 Century Ramos Arizpe S MS600001 MS640000 1992 Century Okla. City 6 N6400001 N6494725 1992 Century Ramos Arizpe S NS600001 NS633438 1993 Century Okla. City 6 P6400002 P6494313 1993 Century Ramos Arizpe S PS600001 PS638126 1994 Century Okla. City 6 R6400001 R6509335 1994 Century Ramos Arizpe S RS600001 RS628627 1995 Century Okla. City 6 S6400001 S6513699 1996 Century Okla. City 6 T6400001 T6400017

NOTE: For 1996 T6400004 is not involved.

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, customer name and address data, and are furnished to involved dealers with the campaign bulletin. Customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign.

These listings may contain customer names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

PARTS INFORMATION

NOTICE: A PRE-SHIPMENT OF PART NUMBER 15677022 (MERCHANDISE PACK OF 10), AND PART NUMBER 11515174 (6 PATCHES PER SHEET, MERCHANDISE PACK OF 3), WILL BE SENT TO INVOLVED DEALERS THE WEEK OF OCTOBER 9, 1995. PRE-SHIPMENT WILL EQUAL PARTS FOR 15% OF THE NUMBER OF VEHICLES TO BE REPAIRED. PRE-SHIPMENT PARTS WILL BE CHARGED TO THE DEALERS' OPEN PARTS ACCOUNT.

Additional parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2). All Goodwrench parts system test dealers should order on a "V.I.P." order.

PART NUMBER ESCRIPTION QUANTITY/VEHICLE ----------------------------------------------------------------------------- 15677022 Bolt, Seat Belt Anchor (Merchandise pack of 10) 2 11515174 Patch, Sound Barrier (6 per sheet)(Merchandise 2 pack of 3) 12345493 Adhesive, Loctite Thread (10 ml) -or- .2 ml Equivalent Thread Locking Adhesive

CUSTOMER NOTIFICATION

Customers will be notified of this campaign on their vehicles by Buick Motor Division (see copy of customer letter included with this bulletin).

IMPORTANT: CUSTOMER NOTIFICATION WILL BE STAGGERED BY MODEL YEAR PER THE SCHEDULE SHOWN IN DCS NO. 96-04 DATED OCTOBER 12,1995. PLEASE DO NOT CONTACT CUSTOMERS FOR THE CAMPAIGN UNTIL AFTER THE WEEK OF THEIR CUSTOMER NOTIFICATION. THE TO-BE-DONE LISTING DEALERS RECEIVE WILL CONTAIN INFORMATION FOR ALL MODEL YEARS.

DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to customers regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers of vehicles recently sold from your vehicle inventory with no customer information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. Campaign follow- up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified above. Under section 108 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to a civil penalty up to $1,000 for each such sale.

SERVICE PROCEDURE

IMPORTANT: THE PATCH, GM PART NO. 11515174 SHOULD BE CUT IN HALF LENGTHWISE, AND EACH PIECE THEN CUT IN THIRDS, TO PROVIDE SIX (6) PIECES (APPROXIMATELY 2 1/8" X 2 1/2") FOR EACH PATCH. TWO OF THESE SMALLER PIECES ARE TO BE USED PER VEHICLE AS "ANTI-RATTLE" PATCHES.

ALL MODELS

1. Remove rear seat cushion assembly (See figure 1 and 3).

SEDANS AND WAGONS ONLY

2. Remove rear attaching screw from carpet retainer at rear door opening.

3. Carefully pull lock pillar trim from under the sill plate and using a block of wood as a brace, reposition the lock pillar trim inboard to provide access to the seat belt attaching bolt (see figue 2)

COUPES ONLY

2. Using a utility knife (or other suitable tool), remove a portion of the trim panel at the seat belt opening. This portion should be equal to the width of the opening on the trim panel (see figures 3 and 4). Caution should be taken not to damage seat belt.

ALL MODELS

4. Remove the original seat belt attaching bolt (see figures 2 and 5).

Bolt is NOT to be reused.

5. Remove release paper from back of one 2 1/8 X 2 1/2 noise control patch, position and install patch to body (prior to anchor bolt installation) directly over seat belt attaching hole (see figure 6).

ALL MODELS

6. Apply high strength thread adhesive such as GM #12345498 or Loctite #272 (or equivalent) to new anchor bolt threads prior to bolt installation.

7. Reinstall seat belt using NEW attaching bolt and torque bolt to 42 Nm (31 Lb. Ft.) (see figures 2 & 5).

SEDANS AND WAGONS ONLY

8. Remove wood block, reinstall lock pillar trim and carpet retainer attaching screw.

ALL MODELS

9. Repeat applicable steps 2 through 8 for other side of vehicle.

10. Install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an are which will be visible when the vehicle is brought in for periodic servicing by the customer. Whe using the new campaign identification label, be sure to install the clear protective coverin Additional "Campaign Identification Labels" can be obtained from VISPAC Incorporated b calling 1-800-269-5100 (Monday through Friday 8:00 a.m. to 4:30 p.m. EST). Ask for Ite Number S-1015 when ordering.

Apply "Campaign Identification Label" on a clean dry surface.

WARRANTY INFORMATION

REPAIR PARTS FAILED PARTS FAILURE LABOR LABOR PERFORMED COUNT PART NO. ALLOW CODE OP. HRS. ---------------------------------------------------------------------------- Replace both rear 4 15677022 ** 96 V9730 0.3* outboard seat belt attaching bolts

* ADD: For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".

** The "Parts Allowance" should be the sum total of the current GMSPO dealer net price plus 40% for 1994 - 1996 vehicles and 30% for 1989 - 1993 vehicles for 2 bolts, 2 - 2 1/8 X 2 1/2 noise control patches and .2 ml tread adhesive required for the repair.

Dear Buick Century Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

SAFETY NON-COMPLIANCE RECALL FOR:

General Motors has decided that certain 1989-1996 Century model vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 210, "Seat Belt Assembly Anchorage". These vehicles were assembled with rear outboard seat belt anchorage's that may not withstand the required load. During loading, stress could cause the attachment metal to tear and allow the anchorage to separate from the body.

ACTION:

------ To prevent the possibility of this condition occurring and in order to comply with FMVSS 210, your dealer will replace the existing anchor bolts with a new shoulder bolt and thread locking adhesive. Additionally, noise control patches will be applied at each anchorage. This service will be performed for you at no charge.

HOW LONG WILL REPAIR TAKE:

The labor time necessary to perform this service correction is approximately twenty (20) minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.

CONTACTING YOUR BUICK DEALER:

Please contact your Buick dealer to arrange a service date. Instructions for making this correction have been sent to your dealer and parts are available.

Your Buick dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within (5) days, we recommend you contact the Buick Customer Assistance Center by calling 1-800-521-7300.

After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).

CUSTOMER REPLY CARD;

The enclosed customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and retuming it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

Buick Motor Division GENERAL MOTORS CORPORATION

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.